---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/now-intelligence

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Setting Automated improvement opportunities

# Setting Automated improvement opportunities {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Automated improvement opportunities are the improvement opportunities that are available in Process Mining. Set them to understand the improvement opportunities for your process.  
Hinweis:  
You can have a maximum of 15 automated improvement opportunities for a project.

In Process Mining the following improvement opportunities are available:
* **[Configure ping-pong finding definition](https://servicenow-prod.fluidtopics.net/VCnmsMkT9~NAAj_6_vNuEQ)**   
  Configure ping-pong finding definitions to view a pattern where a record bounces back and forth between two steps without interruption.
* **[Configure extra step finding definition](https://servicenow-prod.fluidtopics.net/fG31yCOcZwNkk3geT_fW0Q)**   
  Configure an extra-step finding definition to view a pattern where routes differ by one additional step.
* **[Configure slow duration on nodes](https://servicenow-prod.fluidtopics.net/naC6gjuKR59~HRHNje3CHQ)**   
  Configure a slow duration finding definition on a node to view a pattern where a group of records stays longer in a step than the average duration of another group.
* **[Configure slow duration on transitions](https://servicenow-prod.fluidtopics.net/z6DZTV1zX2b8YrzLb6DLOA)**   
  Configure a slow duration finding definition on a transition to view a pattern where a group of records take longer to transition between steps than the average duration of another group.
* **[Configure extreme repetition finding definition](https://servicenow-prod.fluidtopics.net/AqAXI1anEztrpOZE_0t70w)**   
  Configure an extreme repetitions finding definition to view a pattern where a transition repeats more than the usual repetition range between the steps.
* **[Configure extreme duration finding definition on nodes](https://servicenow-prod.fluidtopics.net/y50wwWqttqS2roR7U9dakQ)**   
  Configure an extreme duration (Node) finding definition to view a pattern where records stay in a step for a significantly longer duration than usual.
* **[Configure extreme duration finding definition on transitions](https://servicenow-prod.fluidtopics.net/dX2qraq~VRuJaNycV70lQw)**   
  Configure an extreme duration (Transition) finding definition to view a pattern where transitions take significantly longer than the usual duration between the steps.
* **[Configure repeating pattern finding definition](https://servicenow-prod.fluidtopics.net/uYQnAhVKAXeP0s~UYIWAFg)**   
  Configure a repeating pattern finding definition to view a pattern with a series of repeating sequence of steps.
* **[Configure rework finding definition](https://servicenow-prod.fluidtopics.net/r7VKUpZP1MMRYDYorqc9sw)**   
  Configure a rework finding definition to view a pattern where a step in the process is repeated.
* **[Configure high touchpoints finding definition on nodes](https://servicenow-prod.fluidtopics.net/pZf3ACz7S0tRCV5xRrmovA)**   
  Configure a high touchpoints (Node) finding definition to view a pattern where a group of records in a step gets updated more often compared to another group to progress to any next step.
* **[Configure extreme touchpoints finding definition on nodes](https://servicenow-prod.fluidtopics.net/5_Q6bDv3tDW2CqftcSmPIw)**   
  Configure a extreme touchpoints (Node) finding definition to view a pattern where a step requires unusually large number of record updates than the normal range to progress to any next step.