--- sourceDocument: Australia Platform Analytics sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/now-intelligence Release : - australia ft:locale : - de-DE ft:publication_title : - Australia Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Indicator library # Managing indicators from the Platform Analytics library {#ariaid-title1} * Freigeben Version: Australia * * Aktualisiert 12. März 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 Minuten Lesedauer The indicator library lists all the Performance Analytics indicators or KPIs to which you have access. Users who can create or edit indicators or Performance Analytics collection jobs have additional information. Open the list of indicators at Platform AnalyticsLibraryIndicators. The configuration of the Indicators page and the data access depends on your roles. All users with at least read access to an indicator get the basic indicator management functionality that is included in the default view. You can also access the Indicators using the left navigation pane. The left navigation pane provides direct access to the [Dashboards](https://servicenow-prod.fluidtopics.net/iEkPINF073FMCaIOCrqg~w "Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements."), [Data Visualizations](https://servicenow-prod.fluidtopics.net/Lu2STfKL5X9ejkTrXBw~ug "Find any data visualization in the Platform Analytics Data Visualizations library so that you can share information about your data with stakeholders and other users to evaluate the trends with real-time data. With the appropriate role, you can also create a visualization."), [Indicators](https://servicenow-prod.fluidtopics.net/vpxRwjQgkuAqWkauUa~JYA "The indicator library lists all the Performance Analytics indicators or KPIs to which you have access. Users who can create or edit indicators or Performance Analytics collection jobs have additional information."), [Filters](https://servicenow-prod.fluidtopics.net/HetL2KfMu5Cg3df7G4RIKg "Filter lists and data visualizations on an inline or technical dashboard. Filter by possible data value, by whether the value is true or false, or by date."), and [Scheduled exports](https://servicenow-prod.fluidtopics.net/TfxF7nkjyNEfAEX_ZR5teg "Automate the export and mailing of data visualizations. Help colleagues build presentations, share information with external users, or track data over time.") from the Platform Analytics library and the Usage Insights page. You can view this navigation pane throughout the Platform Analytics library. You can navigate between the library artifacts without losing the workflow. ## Basic indicator management {#your-kpis__section_pzz_bcn_ngc} Abbildung : 1. Default indicator library view with basic functionality You can see any automated, formula, external, or manual indicator that has Show in library enabled on its indicator record and to which you have access, including benchmark indicators. Select the name of an indicator to open it in KPI Details, in a new tab. You have several options for filtering what appears in the library. The numbered callouts in [Default indicator library view with basic functionality](https://servicenow-prod.fluidtopics.net/vpxRwjQgkuAqWkauUa~JYA#your-kpis__fig_kdl_fcn_ngc) match the numbers in the following list: 1. Under Filter by, you have the option to filter on bookmarked indicators. If you have the right to create indicators, you can also filter on the indicators that you have created. 2. Use the Search field to search by indicator name or description. 3. Expand the Filter list ![]() and add conditions for filtering the indicators. Under Saved filters, you can save the filters you currently have open and reopen them later. You can also toggle the labels on the filter fields on and off. 4. Open the Edit columns ![]() dialog, and select which indicator parameters appear as columns in the list. {#your-kpis__ul_mns_p4n_ngc} Sort the records according to a column's values by selecting the column label. Repeatedly select the label to switch between forward and reverse sorting. The type of sorting depends on the type of data in the column, such as alphanumeric sorting for text or date sorting for dates. ## Indicator management for users who can edit indicators or collection jobs {#your-kpis__section_u34_13p_ngc} Hinweis: The functionality in this section is available only to users with the pa_power_user or pa_data_collector role or higher. Users also have all the basic functionality that was described in the previous section. Abbildung : 2. Default indicator library view for privileged users, Data snapshots not enabled Privileged users have the following extra functionality: * Creating indicators: Press Create indicator to open a blank Indicator form. For more information, see [Create an automated indicator](https://servicenow-prod.fluidtopics.net/Y7mnEvhjAGI3_LGnz1YhsA#t_CreateAnAutomatedIndicator "To analyze the performance of a business process that is recorded in a ServiceNow table, use an automated indicator. If a suitable indicator is not provided in a Platform Analytics Solution, create a new one.") or [Create a formula indicator](https://servicenow-prod.fluidtopics.net/TpKCCx32WLR_ng7FymlM7Q "Create a formula indicator to produce a new computed score from one or more other indicators. Besides indicator scores, the formula can include calculations such as the gap between an indicator score and the indicator target."). * Editing indicators: Select the pencil icon next to an indicator to open that indicator's record. Security restrictions may apply. * Deleting indicators: Select one or more indicators by ticking the box in its row, then press Delete. The Delete button shows you how many indicators are selected for deletion. * Indicator health: A row of tiles shows you useful statistics about the health of your indicators, such as how many automated and formula indicators do not have active collection jobs. The No active data collection job, Not viewed in 6 months, and Not viewed in one year tiles suggest how many indicators you may be able to delete. Conversely, Updated in the last 30 days gives you an idea how many indicators are truly active. Press a tile to filter the indicator list by that statistic. Hinweis: Filters on the list of indicators do not currently filter the tiles. * Indicators you created: You have an additional Filter by option, to see only the indicators you have created. {#your-kpis__ul_lnb_znt_ngc} Privileged users also see a different set of default columns. In place of the Description field, you see the following information: * The indicator source for each automated indicator * The state of the data collection job * The last time the indicator was viewed * How many times in total it was viewed in the last year {#your-kpis__ul_epl_qn5_ngc} Hinweis: A user with the pa_admin role or higher might also see a panel with recommendations about problematic indicators. For more information, see [Platform Analytics library recommendations](https://servicenow-prod.fluidtopics.net/1UTPDUSxFv~HDTi2nZVzGQ "Library recommendations help you maintain healthy analytics ecosystems. The recommendations surface problematic analytics resources for you to clean up, making it easier for analysts to find the resources they need."). ## Indicator management for admin users with Data snapshots enabled {#your-kpis__section_yhv_2nw_x2c} If you have not tried to enable Data snapshots on your instance, you have a banner at the top of KPI Details. Press Check instance eligibility to see if your instance is eligible for Data snapshots and, if not, why. For more information, see [Activate Data snapshots](https://servicenow-prod.fluidtopics.net/HQulVmVXkxIzLPZq86ltmg#activate-unlimited-breakdowns "Enable Data snapshots on an instance as a whole and on individual existing indicators (KPIs) on the instance. When Data snapshots are enabled, you can apply multiple breakdown levels to an indicator."). When your instance is eligible for Data snapshots, you have a banner announcing this fact and two new tiles, Data snapshots enabled and Data snapshots supported. You can select one or more indicators in the list and press Enable Data Snapshots (quantity of indicators selected). Tipp: If you show the Data snapshots status column, you can see which indicators support Data snapshots. Abbildung : 3. Default indicator library view for privileged users, with Data snapshots enabled **Zugehörige Konzepte** * [KPI Details](https://servicenow-prod.fluidtopics.net/f2sMcZ2UehA5rH1qH~~hVw "KPI Details page enables you to delve into the information inside your Performance Analytics indicators (KPIs).") * [Performance Analytics indicators](https://servicenow-prod.fluidtopics.net/OKnEjHBocjjnB2gbsIxfaA "Indicators (KPIs) define a performance measurement taken at regular intervals of a business service, an activity, or organizational behavior. These performance measurements result in a series of indicator scores over time.") **Zugehörige Informationen** * [Performance Analytics Essentials training](https://learning.servicenow.com/lxp?course_id=cbf7fac4db1a7340760a71043996194c&id=learning_course_prev)