--- sourceDocument: Australia Platform Analytics sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/now-intelligence Release : - australia ft:locale : - de-DE ft:publication_title : - Australia Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Activate Data snapshots # Activate Data snapshots {#ariaid-title1} * Freigeben Version: Australia * * Aktualisiert 12. März 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer Enable Data snapshots on an instance as a whole and on individual existing indicators (KPIs) on the instance. When Data snapshots are enabled, you can apply multiple breakdown levels to an indicator. ## Vorbereitungen You have to meet the following requirements: * Your instance must be running the RaptorDB Professional database. * The Data Snapshots (com.snc.pa.mlb) plugin must be activated on the instance. * To use Data snapshots on a production instance, you must have a subscription to Performance Analytics as described in [Activating your Performance Analytics subscription](https://servicenow-prod.fluidtopics.net/uId02zpwnUbWdnvm8kN3vA#c_PremiumPerformanceAnalytics "Without a paid Performance Analytics subscription, your use is limited to 180 days of data collection (five months for monthly indicators) and to specific indicators provided by ServiceNow, and you cannot activate Data snapshots. For unlimited access to all features, purchase a subscription to Performance Analytics."). On a non-production instance, activate any of the Performance Analytics Premium plugins. * Your instance must not be domain-separated. {#activate-unlimited-breakdowns__ul_fqr_jnw_x2c} Warnung: Data snapshots is deactivated on the instance if the Data Snapshots plugin is deactivated or domain separation is activated. If you want to re-activate Data snapshots on such an instance, contact Now Support. Role required: pa_data_collector or higher ## Warum und wann dieser Vorgang ausgeführt wird Certain indicators support more than two levels of breakdown. This feature is called multiple breakdowns, and is one of the features of Data snapshots. This feature is not available for all indicators. For a list of restrictions, see [Limitations and requirements for Data snapshots](https://servicenow-prod.fluidtopics.net/JLroha933bZyRkY2KE1Fyg "Several features of indicators and breakdowns are not supported with Data snapshots and multiple breakdowns."). You have to activate Data snapshots for the instance by enabling the Data Snapshots (com.snc.pa.mlb) plugin. You then have to activate Data snapshots for each indicator, either one-at-a-time or in bulk. Wichtig: Classic Performance Analytics data collection jobs continue to run in parallel on indicators that have Data snapshots enabled. The scores that the classic job collects are not used while Data snapshots are enabled. Parallel job collection ensures smooth rollback if necessary. ## Prozedur 1. Navigate to AllPlatform AnalyticsLibraryIndicators. 2. Press Check instance eligibility to see if your instance is eligible for Data snapshots and, if not, why. When your instance is eligible for Data snapshots, you have a banner announcing this fact and two new tiles, Data snapshots enabled and Data snapshots supported. 3. Expand Edit list columns ![Edit list columns button and tooltip.]() and add the Data snapshots status and Fact table row count columns. If the number of table rows exceeds the license limit, the column Fact table row count has the value true. 4. To filter the list, you can select the Data snapshots supported tile. 5. Select one or more indicators in the list and press Enable Data Snapshots (quantity of indicators selected). If an indicator source table size exceeds either the number of rows restricted by your license or technical storage limitations, you receive a warning. ## Ergebnisse All eligible selected indicators now have Data snapshots enabled and thus support multiple levels of breakdown. ## Nächste Maßnahme To see why a specific indicator does not support Data snapshots (Data snapshots status = unsupported), you can examine its indicator record. Select the Edit icon ![Edit icon]() for that indicator to open its record. Decide whether to alter the indicator and try to activate Data snapshots for it. **Zugehörige Tasks** * [Create an automated indicator](https://servicenow-prod.fluidtopics.net/Y7mnEvhjAGI3_LGnz1YhsA#t_CreateAnAutomatedIndicator "To analyze the performance of a business process that is recorded in a ServiceNow table, use an automated indicator. If a suitable indicator is not provided in a Platform Analytics Solution, create a new one.") * [Create a formula indicator](https://servicenow-prod.fluidtopics.net/TpKCCx32WLR_ng7FymlM7Q "Create a formula indicator to produce a new computed score from one or more other indicators. Besides indicator scores, the formula can include calculations such as the gap between an indicator score and the indicator target.") * [Create a Data snapshots automated indicator](https://servicenow-prod.fluidtopics.net/UERwZAFTGoHi~Df7bxWt6Q "To analyze the performance of a business process that is recorded in a ServiceNow table, use an automated indicator. If you have Data snapshots enabled on your instance, you can create a Data snapshots automated indicator.") * [Create a Data snapshots formula indicator](https://servicenow-prod.fluidtopics.net/sFiI2nOH2plq_7lmv0mLxA "Create a formula indicator to calculate a score from two or more Data snapshots indicators.") ## Activate Data snapshots for a single indicator {#ariaid-title2} You can edit an indicator record so the indicator is eligible for Data snapshots, then activate Data snapshots for that indicator from the record. ### Vorbereitungen Role required: * If an appropriate Data snapshots source already exists: pa_data_collector, pa_power_user, or higher. * If an appropriate Data snapshots source must be generated: pa_data_collector or higher. Users with pa_power_user receive an error message. {#activate-ds-single-indicator__ul_hzp_syv_23c} ### Prozedur 1. Locate the indicator in the indicator library. 2. Select Edit ![Edit icon]() to open the indicator record. If you had previously tried unsuccessfully to enable Data snapshots for this indicator, you see a message explaining the reasons the indicator did not qualify. 3. Address the reasons that the indicator did not qualify for Data snapshots. 4. Save the indicator. 5. Select Enable Data Snapshots. ![The enable Data snapshots button on an indicator record.]() A modal opens explaining the process of enabling Data snapshots: * That the indicator will be linked to an appropriate [Data snapshots source](https://servicenow-prod.fluidtopics.net/9mM6ar21zbRi9gAJdHHpvQ "Data snapshots include data sources for indicator score collection and the mapping between indicators and these sources.") if one exists * That if no suitable Data snapshots source exists, one will be created * Which of the requirements for Data snapshots are met or not met * Whether the record volume is within the allowed threshold for your license {#activate-ds-single-indicator__ul_cmp_tqv_cdc} 6. If you meet all the requirements and agree with the process, select Continue. ### Ergebnisse When you activate multiple breakdowns, you override any calendar and frequency you have set on the indicator. The indicator becomes daily. When Data snapshots are enabled, the indicator has two data sources: the original indicator source and a Data snapshots source. You continue to see the original, classic indicator source in the Indicator source field, with a link to the Data snapshots source. Classic Performance Analytics data collection jobs continue to run in parallel on indicators that have Data snapshots enabled. The scores that the classic job collects are not used while Data snapshots are enabled. If Data snapshots are disabled for the indicator, scores collected from the classic source are used, so you have no gap in your indicator scores.