---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/now-intelligence

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Apply metrics

# Apply metrics {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Refine your project visualization to show the KPIs and metrics that are more relevant to your process goals.

## Vorbereitungen

Role required: sn_process_mining_analyst, sn_process_mining_power_user, or sn_process_mining_admin  
Hinweis:  
Duration metrics do not apply to activities, so aren't displayed for them.

## Prozedur

1. From the process map screen, select from the list the Primary Metric you want the map to show.

   | Metric | Description |
   | Total Occurrences | Number of records that follow a route, including repetitions. Default option. |
   | Unique Occurrences | Number of records that follow a route, excluding repetitions. |
   | Max Repeat Occurrences | Maximum number of times an activity or connection repeated in the same route. |
   | Min Duration | Shortest time a record took to complete a route. |
   | Max Duration | Longest time a record took to complete a route. |
   | Avg Duration | Average time in days that records took to complete a route, from the time records were opened to closed. |
   | Total Duration | Sum total of all duration times, from the first to the last event, for all records that follow a route. |
   | Std Deviation | Variation from the route duration average value. |
   | Med Duration | Duration middle value, or average of two middle values. |
   |-|-|

   {#apply-metrics__choicetable_hms_4tc_vkb}
2. **Wahlweise:** Select a Secondary Metric to show.

## Ergebnisse

The process map automatically refreshes showing the metric selection. The numbers on the metrics box (![metrics-boxes]()) on a route correspond to the metrics you selected.