Karten der ersten Ebene im Abschnitt „Übersicht“ ändern
Passen Sie die in den Karten der ersten Ebene angezeigten Daten im Abschnitt Übersicht an.
Vorbereitungen
Erforderliche Rolle: Administrator
Warum und wann dieser Vorgang ausgeführt wird
Prozedur
- Navigieren Sie zu sys_ux_client_script_include.list.
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Führen Sie die folgenden Schritte für die Stufe 1-Zielseite aus.
- Wählen Sie in der Liste „UX-Client-Skript-Einbeziehungen“ die Definiton SowIncidentLandingPageUtils für Client-Skripteinbindungen aus.
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Fügen Sie im Formular „UX-Client-Skripteinbindung“ im Feld Skript den Code in der Klasse ServiceDeskLandingPageUtilshinzu.
Zum Beispiel:
static async getVisualizationConfig(helpers, mode) { const evamDef = this.getEvamDef(); const visualizationConfig = [{ "id": "incident_assigned", "tableName": "incident", "tableDisplayValue": "Incident", "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe", "myTeamQuery": "active=true^assigned_toISNOTEMPTY^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744", "listView": mode == "your_work" ? "sow_landing_page_assigned" : "sow_landing_page", "header": mode == 'your_work' ? await helpers.translate("Incidents assigned to you") : await helpers.translate("Incidents assigned to your team"), "groupByField": "state", "evamId": evamDef['incidentEvamDefinitionId'], "updated_on": "^ORDERBYDESCsys_updated_on", }, { "id": "incident_sla", "tableName": "task_sla", "tableDisplayValue": "Task SLA", "myWorkQuery": "task.sys_class_name=incident^task.assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe^task.active=true^sla.type=SLA^ORsla.type=OLA^active=true^time_left<=1970-01-08 00:00:00", "myTeamQuery": "task.sys_class_name=incident^task.assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744^task.active=true^sla.type=SLA^ORsla.type=OLA^active=true^time_left<=1970-01-08 00:00:00", "listView": 'sow_landing_page', "header": await helpers.translate("Incident SLAs"), "groupByField": "time_left", "evamId": evamDef['incidentSlaEvamDefinitionId'], "updated_on": "^ORDERBYtime_left", }, { "id": "unassigned_incidents", "tableName": "incident", "tableDisplayValue": "Incident", "myWorkQuery": "active=true^assigned_toISEMPTY^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744", "myTeamQuery": "active=true^assigned_toISEMPTY^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744", "listView": mode == "your_work" ? "sow_landing_page_assigned" : "sow_landing_page", "header": await helpers.translate("Unassigned incidents"), "groupByField": "priority", "evamId": evamDef['incidentEvamDefinitionId'], "updated_on": "^ORDERBYDESCsys_updated_on", }, { "id": "catalog_tasks", "tableName": "sc_task", "tableDisplayValue": "Catalog Task", "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe", "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744", "listView": 'sow_landing_page', "header": mode == 'your_work' ? await helpers.translate("Catalog tasks assigned to you") : await helpers.translate("Catalog tasks assigned to your team"), "groupByField": "state", "evamId": evamDef["catalogTaskEvamDefinitionId"], "updated_on": "^ORDERBYDESCsys_updated_on", } ]; return visualizationConfig; } - Wählen Sie Aktualisieren.
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Führen Sie die folgenden Schritte für die Stufe 2-Zielseite aus.
- Wählen Sie in der Liste „UX-Client-Skripteinbindungen“ die Definition SOWLandingPageTier2Utils für Client-Skripteinbindungen aus.
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Fügen Sie im Formular „UX-Client-Skripteinbindung“ im Feld Skript den Code in der Klasse SOWLandingPageTier2Utilshinzu.
Zum Beispiel:
static async getVisualizationConfig(helpers, mode) { const visualizationConfig = [{ "id": "incidentAssigned", "tableName": "incident", "tableDisplayValue": "Incident", "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe", "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744", "header": mode == 'your_work' ? await helpers.translate("Incidents assigned to you") : await helpers.translate("Incidents assigned to your team"), "groupByField": "state", "evamId": "01a404e8b7203010e69dbc16de11a93f", "updated_on": "^ORDERBYDESCsys_updated_on", }, { "id": "problemsAssigned", "tableName": "problem", "tableDisplayValue": "Problem", "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe", "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744", "header": mode == 'your_work' ? await helpers.translate("Problems assigned to you") : await helpers.translate("Problems assigned to your team"), "groupByField": "state", "evamId": "5f0697b8f49bc510f8773ad5bd0ae292", "updated_on": "^ORDERBYDESCsys_updated_on", }, { "id": "changesAssigned", "tableName": "change_request", "tableDisplayValue": "Change Request", "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe", "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744", "header": mode == 'your_work' ? await helpers.translate("Changes assigned to you") : await helpers.translate("Changes assigned to your team"), "groupByField": "state", "evamId": "e1f06c4194130110f87765e94545da91", "updated_on": "^ORDERBYDESCsys_updated_on", }, { "id": "taskAssigned", "tableName": "task", "tableDisplayValue": "Task", "myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe^sys_class_name=incident_task^ORsys_class_name=problem_task^ORsys_class_name=change_task^ORsys_class_name=sc_task", "myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744^sys_class_name=incident_task^ORsys_class_name=problem_task^ORsys_class_name=change_task^ORsys_class_name=sc_task", "header": mode == 'your_work' ? await helpers.translate("Tasks assigned to you") : await helpers.translate("Tasks assigned to your team"), "groupByField": "sys_class_name", "evamId": "615d205d94df0110f87765e94545da03", "updated_on": "^ORDERBYDESCsys_updated_on", }]; return visualizationConfig; } - Wählen Sie Aktualisieren.