Use Now Assist for HR Service Delivery (HRSD) in Agent Workspace
If you have a sn_hr_core.case_writer role, you can summarize a case, generate resolution notes, summarize the chat interactions with a requester, and propose resolutions more quickly with the Now Assist for HR Service Delivery (HRSD) application.
Hinweis:
The generative AI log containing HR data is exclusively restricted to HR administrators, ensuring that sensitive information remains protected.
Wichtig:
Some Now Assist skills, agents, and agentic workflows are turned on by default. For more information, see Now Assist skills, agents, and agentic workflows on by default.