---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Using ServiceNow for Microsoft Outlook

# Using ServiceNow for Microsoft Outlook {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the ServiceNow integration with Microsoft Outlook to view reports, approve requests, and provide feedback from within email messages.

## Concur expense reports {#using-sn-ms-outlook__section_ed5_ms4_1bc}

View Concur expense reports from approval notifications in email messages. Approve or reject expense reports without leaving the Microsoft Outlook application.

## Feedback and surveys {#using-sn-ms-outlook__section_ynl_rt4_1bc}

Submit feedback or take a survey about your experience by using actionable cards embedded in email notifications.
* **[Manage approvals from a Microsoft Outlook email](https://servicenow-prod.fluidtopics.net/H~t8UgVwfFCyVd4prgkdsA)**   
  Approve or reject Concur expense reports from a Microsoft Outlook email message.
* **[Submit feedback from a Microsoft Outlook email message](https://servicenow-prod.fluidtopics.net/dugtI6phuAydo7lBlg6rMA)**   
  Submit feedback about a service request or your experience using the feedback card in a Microsoft Outlook email message.
* **[Submit a survey from an email message](https://servicenow-prod.fluidtopics.net/pp9yK3LWfK1aoh1h_LpBpw)**   
  Submit a survey about your experience using the feedback card in a Microsoft Outlook email message.
* **[Update Outlook Actionable Messages authentication to Microsoft Entra ID](https://servicenow-prod.fluidtopics.net/5BO8a52~dHUanPvFj_iUUQ)**   
  Microsoft will retire External Access Token (EAT) authentication for Outlook Actionable Messages on March 31, 2026. Microsoft Entra ID token authentication is required for Outlook Actionable Messages.