Use the Now Assist panel in HR Agent Workspace
Generate chat and case summaries and resolution notes by using the Now Assist panel in Agent Workspace for HR Case Management or Core UI.
Vorbereitungen
Role required:
- sn_hr_core.case_writer: Agent Workspace for HR Case Management
- sn_hr_core.basic: Core UI
Warum und wann dieser Vorgang ausgeführt wird
Prozedur
- Open an HR case that is assigned to you.
-
Select the Now Assist icon
.
- Select a skill from the menu.