---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Enable record producer for external user

# Enable record producer for external user {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enable the record producer to be available in the External Legal Service Center catalog.

## Vorbereitungen

Role required: sn_lg_ops.legal_admin

## Warum und wann dieser Vorgang ausgeführt wird

You can create record producers for external users to submit requests through the External Legal Service Center. For more information, see [Managing record producers for legal services](https://servicenow-prod.fluidtopics.net/tkouGk_67o9ZohO4L33hNw "A record producer helps you set up a legal intake form containing fields that a requester has to fill in and initiate a legal request.").

## Prozedur

1. Navigate to AllLegal AdministrationRecord Producers.
2. Select the record producer from the list.
3. Enable the record producer for external users.
   1. Select Available For related list.
   2. Select Edit.
   3. Select Users with sn_lg_ext_portal.ext_user.
   4. Select Add icon (![Add icon]()).  
      Users with sn_lg_ext_portal.ext_user is moved to the Available For List.
   5. Select Save.
   {#lsd-ext-portal-config-intake-form__substeps_qr1_c5b_sdc}
4. Remove external user role from not available list.
   1. Select Not Available For related list.
   2. Select Edit.
   3. Select SNC External from the Not Available for list.
   4. Select Remove icon (![Add icon]()).
   {#lsd-ext-portal-config-intake-form__substeps_iyc_bvl_12c}
5. Select Update to save the record producer.
6. For the record producer to be available in the catalog, configure ACLs for tables referenced from the record producers.  
   For more information, see [Configure an ACL](https://www.servicenow.com/docs/access?context=t_CreateAnACLRule&version=australia&pubname=australia-platform-security&ft:locale=en-US).

## Ergebnisse

The record producer is available for the external users in the External Legal Service Center catalog.

## Nächste Maßnahme

If you want Save as Draft option to be enabled for a record producer, enable the system property glide.sc.enable.save_as_draft.portal.elp. For more information, see [Enable save as draft option for record producer](https://servicenow-prod.fluidtopics.net/U1YBQRBXm71MTJ9Y3UFnCA "Enable the Save as Draft option for a record producer.").