Add lists under the Universal Task list categories

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Add lists under the newly created Universal Task list category in Service Operations Workspace so that agents can access these modules from the new workspace.

    Vorbereitungen

    Role required: admin

    Prozedur

    1. Navigate to All > System Definition > Tables > UX Lists > Show List.
      To access the list directly, you can use the navigation search bar and perform a search using the table name sys_ux_list.list.
    2. Add records in the sys_ux_list table by selecting New.
    3. On the form, fill in the fields.
      For more information, see UX List form.
    4. Select Submit.

    Ergebnisse

    The lists under the Universal Task list category are added.