---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create a Workplace case template

# Create a Workplace case template {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create a Workplace case template for use when creating workplace services.

## Vorbereitungen

Role required: sn_wsd_case.admin or sn_wsd_case.manager

## Warum und wann dieser Vorgang ausgeführt wird

A Case template simplifies the process of creating cases in Workplace Case Management
by populating fields automatically.

## Prozedur

1. Navigate to AllWorkplace Case ManagementWorkplace Case Management - SetupCase templates.
2. Create a template or modify an existing template.
   * To create a template, select New.
   * To modify an existing template, select the template from the list.

   {#wsd-case-template__choices_zjp_sdr_rlb}  
   For information about the template form fields, see [Create a
   template](https://www.servicenow.com/docs/access?context=t_CreateATemplateUsingTheTmplForm&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
3. In the Table field, select the Workplace case \[sn_wsd_case_workplace_case\] table.
4. Select Submit.
{#wsd-case-template__steps_qwn_lmb_tmb}

## Ergebnisse

The case template is created. You can use the template for workplace services.

## Nächste Maßnahme

Create a case template with user acceptance, for more information, see [Create a User acceptance Workplace case template](https://servicenow-prod.fluidtopics.net/d0rUYgheRRpzBSSLYNMAMA "Create a Workplace case template with user acceptance.").