Configure Critical Event Management groups
Create groups and assign roles to individuals in the group.
Vorbereitungen
Role required: admin
Warum und wann dieser Vorgang ausgeführt wird
Admins can create agent groups, add members to these groups, and add roles to these members.
- Create Agent and On-site Responder Groups:
Set up agent or assignment groups and on-site responder groups based on your organization’s requirements.
- Assign Roles to Group Members:
Add members to these groups and assign appropriate roles for their responsibilities.
- Map On-site Responder Groups to Locations:
A CEM admin can map each on-site responder group to a specific location to promote accurate assignment during critical events.
After you configure group-to-location mapping, the responder groups are automatically populated based on the critical event's location.