Skill inputs for Now Assist for Legal Service Delivery (LSD)

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Get a quick overview of the skill inputs for Now Assist for Legal Service Delivery (LSD) so that you can configure how and when a skill is used.

    Depending on the selected skill, you can configure inputs. An input identifies the data that is used for a skill, such as the table and fields that are used to generate a summary.

    Configure the variables of practice areas to be considered as inputs for legal request or matter summarization. To add variables, see Configure variables for Now Assist summarization.

    Legal Request summarization

    The Legal Request summarization skill includes the inputs that identify the table and fields that are used when a summary is generated.
    Hinweis:
    These fields are read-only.
    Tabelle : 1. Summarization inputs for a request in the New, , Work in progress, or Closed states
    Input table Input fields
    Legal Request [sn_lg_ops_request]
    • Short description
    • Description
    • Priority
    • State
    • Additional comments
    • Work notes
    • Opened by
    For requests in the Work in progress or closed state, the following additional related tables and fields are considered for summarization.
    Tabelle : 2. Summarization inputs for request in the Work in progress or Closed state
    Input table Input fields
    Task SLA->Task
    • Has breached
    • Breach time
    • SLA definition
    • Stage
    • Business time left
    • Condition for Stage

    Legal Matter summarization

    The Legal Matter summarization includes the inputs that identify the table and fields that are used when a summary is generated.
    Hinweis:
    These fields are read-only.
    Tabelle : 3. Summarization inputs for matter in the New, Work in progress, or Closed state
    Input table Input fields
    Legal Matter [sn_lg_matter_matter]
    • Short description
    • Description
    • Priority
    • State
    • Additional comments
    • Work notes
    • Parent request
    Legal Matter Task->Matter
    • Name
    • State
    • Order
    • Priority
    • Requested by
    • Phase
    • Matter
    • Event name
    • Assigned to
    • Due date
    • Additional comments
    • Work notes
    • Short description
    Legal Request Legal Request
    Approvers
    • State
    • Approver
    • Comments
    • Approving