Work on a legal matter for a complaint

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Work on a legal matter assigned to you to conduct legal investigations and resolve an internal complaint.

    Vorbereitungen

    The practice area lead or the group manager would have assigned the legal matter to you to work on.

    Role required: sn_lg_investigate.fulfiller

    Prozedur

    1. Navigate to All > Legal Request > Legal Counsel Center.
    2. Click the list icon (List icon).
    3. In the Lists tab, under Matters, click All.
    4. Open a legal matter to work on.
    5. Click Start Work to start working on the legal matter.
      The state of the legal matter updates to Work in Progress.
    6. During the legal investigation, you can create and record the following information related to the incident and involved parties.
    7. Close the legal matter or transfer the legal matter based on the requirements.