Lists view

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Lists view

    The Lists view in the Telecommunications Network Inventory Workspace provides ServiceNow customers with streamlined access to inventory classes and functions essential for managing network inventory tasks. It is located on the left side of the workspace and is accessed by selecting the list icon. The Lists view facilitates quick navigation through various network inventory classes and tasks, enabling efficient handling of network assets, services, models, and administrative functions.

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    Key Features

    • My Lists tab: Allows users to create separate lists or variations of existing lists for customized inventory views.
    • Filtered lists: Organizes network inventory classes under different categories for easy access.
    • Access to essential classes: Includes Sites, Inventory, Inventory Number Allocation, Services, Inventory Models, Network Inventory Templates, Inventory Capacity, Import, Administration, Changes, and Procurement.
    • Role-based access: All user roles can view selections in the Lists view, but administrative write or delete privileges require an assigned admin role.

    Key Classes and Their Uses

    • Sites: View and update network sites and data center details.
    • Inventory: Manually create and define network asset instances and their relationships.
    • Inventory Number Allocation: Manage VLANs and link aggregation groups effectively.
    • Services: Manage and model network services.
    • Inventory Models and Templates: Create and define metadata and templates for network asset instantiation.
    • Inventory Capacity: Calculate capacity for physical network entities.
    • Import: Import models and templates into the system.
    • Administration: Configure the Telecommunications Network Inventory application with appropriate access controls.
    • Changes: Instantiate network inventory using design and assign features.
    • Procurement: Create bill of materials to procure network assets, integrated with Hardware Asset Management.

    Practical Benefits

    By leveraging the Lists view, ServiceNow customers can efficiently manage and organize their telecommunications network inventory. This centralizes control over site details, asset creation, service modeling, capacity planning, and procurement processes. The role-based access ensures security and proper governance, while the integration capabilities streamline data import and hardware asset procurement.

    You use the Lists view to access the inventory classes and functions to perform the Network Inventory tasks.

    From the Lists view, on the left side of the Network Inventory Workspace, you can access most of the Telecommunications Network Inventory classes and functions. To access the Lists view, select the list icon (List icon).

    From the My Lists tab, you can create a separate list or a different version of the existing list.

    Figure 1. List view
    List view in Telecommunications Network Inventory Workspace.

    In the lists pane, you can quickly access classes and tasks by using the filtered lists under different categories.

    You can access the following classes:
    Table 1. Network Inventory classes
    Class Details
    Sites View listings of network sites and data centers. Update or create site details. To learn more about network site, see 68c563dcef8252ff184ef48312229ffcea6ce5cd.dita. To learn more about data centers, see Define the datacenter details.
    Inventory Manually create the individual instances of your network assets and define their relationships to each other. To learn more, see Manually creating and reviewing your network asset instances.
    Inventory Number Allocation Manage your virtual local area networks (VLANs) or link aggregation groups (LAG) by using the inventory number allocation feature in the Telecommunications Network Inventory application. To learn more, see Inventory number allocation.
    Services Manage and model your networks using services in the Telecommunications Network Inventory application. To learn more, see
    Inventory Models Create the metadata for the inventory models and then define their relationships to each other for network asset instantiation. To learn more, see:
    Network Inventory Templates Create the inventory and default templates and then define their relationships to each other for network asset instantiation. To learn more, see:
    Inventory Capacity Calculate the capacity of physical entities in your network. To learn more, see Capacity management.
    Import Import your models an templates using Import in the Telecommunications Network Inventory application. To learn more, see Import models and templates.
    Administration Configure the Telecommunications Network Inventory application. To learn more, see Configuring Telecommunications Network Inventory.
    Note:
    All selections in the Lists view are accessible to all user roles, including the following selections under the Administration node. However, only those users with an assigned admin role have write or delete access privileges in the administration functions.
    Changes Instantiate your network inventory using design and assign. To learn more, seeDesign and assign.
    Procurement Create the bill of materials to procure the network assets. To learn more, see Telecommunications Network Inventory integration with Hardware Asset Management.