---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Map a Configuration Item to a floor map

# Map a Configuration Item to a floor map {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Map a Configuration Item (CI) to a place on your floor map in the Telecommunications Network Inventory application so you can view its details.

## Before you begin

Role required: sn_ni_core.dc_ops_agent

## About this task

Associate a CI such as facility hardware to a place on the floor map to view its details. You can also understand how your network assets are arranged and placed in the datacenter floor.

## Procedure

1. Navigate to WorkspacesNetwork Inventory Workspace.
2. Select the blue hub icon ![Blue Hub Icon.]().  
   The Network viewer window is displayed.
3. Select the Floor map tab.
4. In the Choose location field, select your Site, Building, and Floor.  
   The floor map appears.
5. Select a place on the map.  
   If you're mapping an equipment rack, then select the location with Rack place type.
6. On the details pane, select the more options icon (![More Options Icon.]()), and then select Create place mapping.
7. **Optional:** On the details pane, select the more options icon (![More Options Icon.]()), and then select Open record.  
   The place record opens. Select the Place documents tab, and then select New.
8. On the Place document form, fill in the fields.  
   {#map-ci-floor-map-location__table_f3c_dmd_wrb__entry__2}

   | Field | Description |
   |-|-|
   | Place | The name of the place record automatically appears based on the place that you select on the floor. |
   | Document table | Type of inventory class that you want to map. |
   | Configuration Item | CI that you want to map to the place. Note: A CI must be mapped to only one place. Mapping the same CI to multiple places cause visualization issues on the floor map. |
   [Table 1. Place document form]

   {#map-ci-floor-map-location__table_f3c_dmd_wrb}
9. Select Save.

## Result

The CI is mapped to the place on the floor map. The color of the place is changed and reflects the selected inventory class according to the map legend. Select the CI on the map pane to view its details.
**Related concepts**   

* [Floor map](https://servicenow-prod.fluidtopics.net/ZwI5fhB2i6t4AQZerxxhrQ "Use the floor map in the Telecommunications Network Inventory application to view a layout of your datacenter infrastructure. You can view the network assets placement and monitor the operational data on the map.")  
**Related tasks**   

* [Upload and manage floor map for your datacenter](https://servicenow-prod.fluidtopics.net/5YGo3nTvGeQPDVA~GXHMQA "Create, manage, and update your datacenter map objects in the Indoor Mapping Map Studio interface. You can view the datacenter's network infrastructure in Telecommunications Network Inventory application.")

*[\>]: and then