---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Define the network site details

# Define the network site details {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read  
Review, update, or create your network site records in the Telecommunications Network Inventory application. These records enable you to view the location-specific attributes for each network site, including the network centers, buildings, floors, and rooms where your equipment is
located.

## Before you begin

Role required: sn_ni_core.inventory_admin, sn_ni_core.inventory_agent

## About this task

Your network sites are those physical locations where you keep your network equipment. Network site records enable you to view all your equipment at a specific location. You can filter the locations by their assigned type, role,
and function categories. To learn more, see [Viewing your network inventory configuration items with CMDB or Service Graph Workspace](https://servicenow-prod.fluidtopics.net/50cFdAwKN1oGHyM7SS8iqw "You can use CMDB Workspace to search and explore the CMDB, examine its health and recent activity, and access various dashboards and tools to support the tasks in your organization.").

When you create a network site record, it creates a corresponding configuration item (CI) record in the Network Site \[cmdb_ci_ni_site\] table. To learn more, see [Data model](https://servicenow-prod.fluidtopics.net/WNTmdyU~N7GDRyprgNx9Og "The data model for Telecommunications Network Inventory displays the relationships between your network assets, infrastructure, and services. With this information, you can provision new services, modify existing services, maintain the network, and plan the forecast for the network growth in your organization.").

The Telecommunications Network Inventory application stores the physical network connections, the logical network connections, and the resources that contain the overall network and the services provisioned on the
network. The TNI data model adheres to a hierarchical structure. The foundation is the Network Site (referred to here as a network site).

The Network Site class represents the physical locations on the network where the equipment and resources are stored and maintained, and where the network connections originate and terminate.
The network site has a reference to a physical location and derives the key attributes like the address, latitude, and longitude from it.

Although the network sites and locations are similar, their differences are important within the context of the TNI data model. A network site is a configuration item (CI) in TNI. It has an
operational status, which is derived from the equipment and connections within the network site. As a CI, a network site can also be mapped as an inherent aspect of your service topology. The network site and location
complement one another, which provides more value to your organization.

You can relate your physical locations to your network sites in TNI so that you can visualize these network sites on a map. Your organization can maximize the value of the network site and all
the underlying inventory components that reside at the site. With the TNI data model, you can identify incidents, correlate events, and analyze the root cause of your network faults or outages.

## Procedure

1. Navigate to WorkspacesNetwork Inventory Workspace.
2. Click the list icon (![List icon..]()) and then go to SitesNetwork Sites.  
   You can view the sites that you manage by going to SitesMy Sites.  
   Note:  
   You can also access the Total Sites list by clicking the Total sites or In maintenance sites counts in the Network sites overview widget in the Network Inventory Workspace landing page. To learn more, see [Reviewing and updating network inventory via Network Inventory Workspace](https://servicenow-prod.fluidtopics.net/AdADpzpAH~cFQ63R0bhUHg "You use the Network Inventory Workspace to manage your inventory and perform the tasks in the Telecommunications Network Inventory application.").
3. Click New.
4. On the Details tab, in the Network Site section, fill in the fields.  
   To learn more about the fields that are unique to the Network Site form, see [Network site form](https://servicenow-prod.fluidtopics.net/dnpM1Rvc5_7mItKpDeD8yA "The Network Site form enables you to define a network site where you house network equipment.").

   To learn about the remaining identification fields that are common to most of the Inventory and Inventory number allocation menu forms, see [Commonly used network asset instance identification fields](https://servicenow-prod.fluidtopics.net/NML_AkDY8UBbM_gtUcrdxA "Some network asset instance fields are common in the identification sections of the Telecommunications Network Inventory forms. The ServiceNow AI Platform uses these fields to identify and categorize your network inventory assets.").{#define-tni-sites__ph-common-identifying-fields}
5. On the Details tab, in the Site Details section, fill in the site detail information.  
   The following table lists the fields that are unique to the Site Details section.

   To learn about the remaining configuration fields that are common to most of the Inventory menu forms, see [Commonly used network asset instance configuration fields](https://servicenow-prod.fluidtopics.net/_IPzxAUaZB6mLdWFm1K1Xg "These fields, listed in alphabetic order, are common to some or most of the Configuration sections in the Telecommunications Network Inventory forms. The ServiceNow AI Platform uses them to configure individual network assets when you define your network asset instances.").{#define-tni-sites__ph-common-configuration-fields}
   {#define-tni-sites__table_f3c_dmd_wrb__entry__2}

   | Field | Description |
   |-|-|
   | Serving wire center | Common Location Identifier Code (CLLI) code that represents the telephony company central office that is serving this network site with telephone service. |
   | LATA | Assigned Local Access and Transport Area (LATA) code for the network asset. It represents the geographical area in the United States in which the network site is located. |
   | Data center code | Identifier for this datacenter. |
   | Altitude | Altitude of the network site that you select as feet or meters in the Altitude units field. The altitude measurement enables your enterprise to comply with Federal Aviation Administration (FAA) regulations. |
   | Altitude units | Unit of measurement in which you're expressing the altitude of the network site in the Altitude field. Select one of the following options: Feet :   Altitude of the network site that is measured in feet. This is the default value. Meters :   Altitude of the network site that is measured in meters. |
   [Table 1. Network Site form - Site Details]

   {#define-tni-sites__table_f3c_dmd_wrb}
6. To create the Telecommunications Network Inventory attributes for the Network Site form, click Set Inventory Attributes.  
   When you click the Set Inventory Attributes button, it creates a reference in the CI table.  
   Note:  
   If you click Save without clicking Set Inventory Attributes, it creates a CI record but not a Telecommunications Network Inventory CI record.
7. On the TNI CI Attributes form, fill in the fields.  
   To learn more about the Telecommunications Network Inventory attribute fields, see [TNI CI Attributes form](https://servicenow-prod.fluidtopics.net/FxInCEx9mPwGF1jU_TiOqA "The TNI CI Attributes form enables you to create the Telecommunications Network Inventory attribute details for a network inventory in the Telecommunications Network Inventory application.").
8. Click Save.  
   The Telecommunications Network Inventory attribute fields are displayed on the Network Site form after you save the TNI CI Attributes form. The Set Inventory Attributes doesn't appear when you
   reopen the CI record.
9. **Optional:** To add the attachments, such as graphics or documents, click the attachment icon (![Attachment icon.]()) in the right panel.
10. Click Save.  
    The related tabs appear on the form. You can view or modify the related tab information. To learn more about the related tabs, see [Related tabs in the Network inventory forms](https://servicenow-prod.fluidtopics.net/jACb5lIoDhdHZ6aLqvsTJw "The related tabs in the Network Inventory forms display the related records that dynamically change based on the connection and relationships with the other network assets. You can selectively view, modify, or update these records.").
11. **Optional:** View the visual representation of the selected record by selecting Open Map.
12. **Optional:** Select the more options icon (![More Options icon.]()) and then select Add Packs to capture the attributes for a configuration item (CI) record.  
    To learn more, see [Attribute pack for CI records](https://servicenow-prod.fluidtopics.net/r1CVtWtkUcxHMb5wbZmfmw "Use an attribute pack to capture the attributes that you define for a configuration item (CI) record in the Telecommunications Network Inventory application and update the attribute values.").
13. **Optional:** To view the Dependency views map, select the more options icon (![More Options icon.]()) and then select Dependency View.  
    The Dependency Views map graphically displays the CIs that support the specific network asset and the relationships between the CIs.
14. **Optional:** To view the associated network inventories, click the brick icon (![Brick icon.]()).  
    The Infrastructure Relationships section shows all the associated network inventories grouped by the individual network asset instances.
15. **Optional:** Select the more options icon (![More Options icon.]()) and then select Decommission to decommission a CI record.  
    To learn more, see [Decommission an inventory record](https://servicenow-prod.fluidtopics.net/NdjIDC0FzZ7B1aZwgemWvg "Decommission an inventory record that you want to remove from Telecommunications Network Inventory.").
{#define-tni-sites__steps_mc2_zkd_wrb}

## What to do next

* If you want to establish relationships with the other network assets, enter the details in the related tabs. To learn more, see [Related tabs in the Network inventory forms](https://servicenow-prod.fluidtopics.net/jACb5lIoDhdHZ6aLqvsTJw "The related tabs in the Network Inventory forms display the related records that dynamically change based on the connection and relationships with the other network assets. You can selectively view, modify, or update these records.").

* To delete an inventory record, see [Delete a record](https://servicenow-prod.fluidtopics.net/xfDIgVhhSfwh_djKUnDeyQ "Delete an inventory record that is no longer relevant or needed in the Telecommunications Network Inventory application.").
{#define-tni-sites__ul_hnw_wwl_lzb}
**Related concepts**   

* [Modeling your workflow](https://servicenow-prod.fluidtopics.net/k8sddiH0kf8wEJSebhQhKA "Learn how to create a network inventory record in the Telecommunications Network Inventory application to store the details about your network assets. As you create the records, you can also define the relationship between each inventory record so that you can design a digital model of your network.")

*[\>]: and then