---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Using Design \& Assign Network

# Instantiating your network inventory by using design and assign {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Instantiating your network inventory by using design and assign

The Telecommunications Network Inventory application enables ServiceNow customers to instantiate and validate network inventory records at the site level using the design and assign function.
This process allows you to generate individual network instances from predefined templates and models, ensuring proper configuration and alignment with customer order requests.
Show full answer Show less  

## Key Features

* **Change Requests and Tasks:** Create and manage change requests using change models to record change details such as reason, priority, risk, and category. Change tasks derived from workflows or created manually help track and execute specific actions required for network inventory changes, enabling parallel task assignments to multiple agents.
* **Record Producer Integration:** Assign record producer forms to change models or change tasks to capture necessary input data, automate change request creation, and pass parameters from third-party integrations such as Order Management for Telecommunications and Media (OMT).
* **Network Element Management:** Design and assign network components including Link Aggregation Groups (LAGs), GPON broadband services, logical and physical connection endpoints, network topology records, cables, equipment, racks, and cards. These capabilities support fulfilling customer order requests and modifying network infrastructure efficiently.
* **Data Center Infrastructure Allocation:** Reserve rack unit space based on change request requirements and configured placement policies, optimizing data center resource management.
* **Configuration Item (CI) Management:** Revise and operationalize configuration items to finalize and apply updates within the network inventory.
* **Phone Number Allocation:** Designate and assign telephone numbers from pools or standalone formats through a dedicated change model.

## Key Outcomes

* Streamlined instantiation and validation of network inventory records at a granular site and component level.
* Improved change management through structured workflows, enabling efficient tracking, execution, and closure of network changes.
* Automation of data capture and task creation via record producers, reducing manual errors and accelerating processing times.
* Comprehensive support for complex network design tasks, including topology visualization, equipment management, and connection modifications to meet customer orders.
* Optimized resource and space allocation in data centers, ensuring compliance with placement policies and customer requirements.
* Enhanced control over configuration items, enabling accurate revisions and operationalization within network inventory.  
By instantiating your network inventory in the Telecommunications Network Inventory application, you can generate and validate your inventory records at the site level. You can also generate your individual network instances from your defined inventory templates and models and
then verify that they're properly configured.

## Design and assign overview {#instantiate-asset-using-template-relationship-model__section_erg_rdt_fyb}

You can instantiate a network inventory by using the design and assign function by doing the following tasks:

1. Create a change request by using the change model.  
   A change request records the details about the change, such as the reason of the change in any network, priority, risk, type of change, and change category. By using a change request, you can change any existing network
   workflow. You can also expand the application capabilities, request new services, modify network structures, and much more. To learn more, see [Create a change request from Network Inventory Workspace](https://servicenow-prod.fluidtopics.net/iJZX~5UTpBLQ~OHJ~tjCMg "Create, review, update, or close a change request for a change model from the network inventory workspace of the Telecommunications Network Inventory application. You can also analyze the instantiation details of the network instance.").
2. Execute a change task.  
   The list of tasks are created from a change-triggered workflow or you can create a change task manually. The change tasks help you to track and manage the various tasks required to implement the requested changes. By using
   a list of change tasks, you can assign a task to an inventory agent who can then execute the actions and create a configuration item. At the same time, other agents can work on their assigned change tasks. After all tasks
   are completed and closed by the agents, the change request can also be closed with comments. To learn more, see [Create and execute a change task](https://servicenow-prod.fluidtopics.net/2cRL48jyKRaY826YFUNW1A "Create a change task after you create a change request in the Telecommunications Network Inventory application. By creating a change task, you can complete the requested change.").
{#instantiate-asset-using-template-relationship-model__ol_n1j_xrn_cyb}

## Using a record producer in the design and assign function {#instantiate-asset-using-template-relationship-model__section_azf_xtn_cyb}

If a record producer form is assigned to the selected change model, based on the provided input, a change request is automatically generated. If a record producer form isn't assigned, you can assign a record producer. To learn
more, see [Assign a record producer form to a change model](https://servicenow-prod.fluidtopics.net/6AqJEe3R27ktCcFspLECzQ "Assign a record producer to a change request by using a decision table in the Telecommunications Network Inventory application.").  
The record producers capture the data that you must enter to perform the inventory allocation task. By mapping a record producer form, you can do the following tasks:

* Pass third-party application parameters to the Telecommunications Network Inventory application. The Order Management for Telecommunications and Media (OMT) integration is an example. After you assign a record producer form to the change model, the assigned form appears when you select that change model. When you complete the form, the details are filled in the change request form, and the change tasks are created automatically. To learn more, see [Assign a record producer form to a change model](https://servicenow-prod.fluidtopics.net/6AqJEe3R27ktCcFspLECzQ "Assign a record producer to a change request by using a decision table in the Telecommunications Network Inventory application.").
* Change the type of change request. The change task form includes a Request type field that describes the type of change request. Based on your selection, a form appears on the Task Attributes tab. By assigning a record producer form to the request type field of the change task, you can determine which form appears when you select a type. Based on the selected Request type field, a form appears under the Task Attributes tab. After filling out the fields in the form, the change request form updates. To learn more, see [Assign a record producer form to a change task](https://servicenow-prod.fluidtopics.net/AMyB5gyGdiROD43Tf08izQ "Assign a record producer to a change task of a change request with the help of a decision table in Telecommunications Network Inventory application.").
{#instantiate-asset-using-template-relationship-model__ul_eqc_vz2_cyb}
* **[Create a change request from Network Inventory Workspace](https://servicenow-prod.fluidtopics.net/iJZX~5UTpBLQ~OHJ~tjCMg)**   
  Create, review, update, or close a change request for a change model from the network inventory workspace of the Telecommunications Network Inventory application. You can also analyze the instantiation details of the network instance.
* **[Create and execute a change task](https://servicenow-prod.fluidtopics.net/2cRL48jyKRaY826YFUNW1A)**   
  Create a change task after you create a change request in the Telecommunications Network Inventory application. By creating a change task, you can complete the requested change.
* **[Create a Link Aggregation Group](https://servicenow-prod.fluidtopics.net/JQ5RNpr1b8YSDfC5NgWH_g)**   
  Design and assign a Link Aggregation Group (LAG) with the creation of Ethernet connections in the Telecommunications Network Inventory application. By creating a LAG connection, you can fulfill an order request from the customer.
* **[Add or remove a member to Link Aggregation](https://servicenow-prod.fluidtopics.net/mI~TRMckBBc9qFV3iccGNg)**   
  Create a change request to add or remove a member to the design assign link aggregation change request by using the Telecommunications Network Inventory application.
* **[Design your GPON Broadband Service](https://servicenow-prod.fluidtopics.net/evaLdvJ1kDt4kiqI7YQ~ew)**   
  The GPON broadband service change model creates and orchestrates multiple change tasks required to fulfill a GPON broadband service order.
* **[Modify logical connection endpoints model](https://servicenow-prod.fluidtopics.net/v8_5G0Da2TQl7xdt0d60TA)**   
  Modify logical connection endpoints and its details using design and assign function in the Telecommunications Network Inventory application. By making changes in the logical connection endpoints, you can fulfill an order request from the customer.
* **[Modify physical connection endpoints](https://servicenow-prod.fluidtopics.net/SXiW51oDvyDHVHfaVAr1Iw)**   
  Modify physical connection endpoints and it's details using design and assign function in the Telecommunications Network Inventory application. By making changes in the physical connection endpoints, you can fulfill an order request from the customer.
* **[Create a network topology record by using design and assign](https://servicenow-prod.fluidtopics.net/QKu9ux8bnBM2nsjIyx2j5A)**   
  Create a network topology record using the design and assign function in the Telecommunications Network Inventory application. By creating the network topology, you can visualize how the network elements are organized and connected to one another.
* **[Add or remove a member to network topology record](https://servicenow-prod.fluidtopics.net/3q3wa4Iv8Z9YtIcOBOgFGA)**   
  Modify a network topology record using the design and assign function in the Telecommunications Network Inventory application. You can add or delete the elements in an existing network topology record and visualize how the network elements are organized and connected to one another.
* **[Create a cable record by using design and assign](https://servicenow-prod.fluidtopics.net/09NLwojmsrh8kqHswzlwBw)**   
  Create a cable record using the design and assign function in the Telecommunications Network Inventory application. By creating the cable and related strand records, you can fulfill an order request for a fiber optical cable record.
* **[Create an equipment record by using design and assign](https://servicenow-prod.fluidtopics.net/5TddBEHEZXJxxkpdS8o~lw)**   
  Create an equipment record using the design and assign function in the Telecommunications Network Inventory application. By creating the equipment and its related inventory records, you can fulfill an order request for an equipment record.
* **[Add a card to equipment](https://servicenow-prod.fluidtopics.net/rJClTpY6~E9d6P3Q64cYtA)**   
  Add a card to equipment record using design and assign function in the Telecommunications Network Inventory application. By adding a card, you can fulfill an order request for a customer requirement.
* **[Add an equipment or rack to logical composite](https://servicenow-prod.fluidtopics.net/gsC_Va5U4bR7ddYHsmm3xg)**   
  Add equipment or rack to a logical composite using design and assign.
* **[Remove an equipment or rack from logical composite](https://servicenow-prod.fluidtopics.net/~Wfrkumpe765LtmR0_c_LA)**   
  Remove a rack or equipment from a logical composite using design and assign.
* **[Add an equipment to rack or cabinet](https://servicenow-prod.fluidtopics.net/zvm06sKKWv9QKMWUpztxUA)**   
  Add equipment to a rack or cabinet using design and assign function in the Telecommunications Network Inventory application. By adding the equipment to rack, you can fulfill a customer order request.
* **[Remove an equipment or shelf from a rack or cabinet](https://servicenow-prod.fluidtopics.net/LNvANYD~LdzcrPowVvzq2A)**   
  Remove an equipment or shelf from a rack or cabinet using design and assign function in the Telecommunications Network Inventory application. By removing the equipment from rack, you can fulfill a customer order request.
* **[Data center infrastructure rack allocation](https://servicenow-prod.fluidtopics.net/WkmKlbVooS2j131UTWjCog)**   
  Data center infrastructure allocation reserves rack unit space in a data center based on the requirements specified in a change request and the placement policies that you have configured.
* **[Create logical connection record using design and assign](https://servicenow-prod.fluidtopics.net/wEiAMicyRln3lfSD18Yt7w)**   
  Create a logical connection record using the design and assign function in the Telecommunications Network Inventory application. By creating the logical connection and its related inventory records, you can fulfill an order request for an equipment record.
* **[Create physical connection using design and assign](https://servicenow-prod.fluidtopics.net/YmSOXGrqZVgpqT_WBdPD3g)**   
  Create an physical connection record using the design and assign function in the Telecommunications Network Inventory application. By creating the physical connection and its related inventory records, you can fulfill an order request for an equipment record.
* **[Revise a configuration item using design and assign](https://servicenow-prod.fluidtopics.net/XCiEjcg32JclHrxWSGKK7g)**   
  Revise a CI (Configuration Item) of the connection to update a CI in the Telecommunications Network Inventory application.
* **[Operationalize a configuration item](https://servicenow-prod.fluidtopics.net/icCEqr2EF8tNbojINwto0g)**   
  Operationalize a Configuration Item so that you can finalize the changes and apply them on the original CI.
* **[Allocate phone number](https://servicenow-prod.fluidtopics.net/y3VrXGxS9neJKfbArb15fg)**   
  The phone number allocation change model enables you to design and assign the required telephone number from a pool or standalone telephone number format.