---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Modify physical connection endpoints

# Modify physical connection endpoints {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Modify physical connection endpoints and it's details using design and assign function in the Telecommunications Network Inventory application. By making changes in the physical connection endpoints, you can fulfill an order request from the customer.

## Before you begin

Role required: sn_ni_core.inventory_admin, sn_ni_core.inventory_agent

## Procedure

1. Navigate to WorkspacesNetwork Inventory Workspace.
2. Select the list icon (![List icon.]()), and then go to ChangesAll.
3. Select the New button.
4. Select Modify Physical Connection endpointsNext.
5. On the form, fill in the fields.  
   To learn more, see [Change request and change task forms](https://servicenow-prod.fluidtopics.net/7i_oMaHA5XQ1q3y1QnxBtg "The change request forms enable you to request a change.").
6. Select Submit.  
   A new change request is created. Further, a change task is automatically created and other related tabs appear. To learn more, see [Change request related tabs](https://servicenow-prod.fluidtopics.net/TTjIUy1u0zHC0vnwbBd5vw "The related tabs in the Change Request form display related records that dynamically change based on the context of the change request.")
7. Select Change Tasks tab.
8. Open and review the change task record.
9. On the Physical connection modification request form, update the physical connection endpoints and details, as required.  
   To learn more about the fields, see [Physical connection modification request form](https://servicenow-prod.fluidtopics.net/mcy~s~up4rUcj0sGtgbirw "The Physical connection modification request form enables you to modify endpoints of a physical connection record in the Telecommunications Network Inventory application.").
10. Select Submit.  
    The Details tab is updated.
11. On the Affected CIs related tab, see all the configuration items that are impacted due to this change task.
12. Select Save.

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