---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Update CMDB groups for use in the data collection process

# Update CMDB groups for use in the data collection process {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Add or change the data that you see in a Network Inventory Workspace widget by using the CMDB Groups function. You create CMDB group codes as needed or modify the query conditions for existing ones. By changing the CMDB groups, you affect what data the collection process retrieves for the widgets on the Network Inventory Workspace landing page.

## Before you begin

Role required: admin, cmdb_query_builder, itil, sn_cmdb_editor

## About this task

You must follow the standard CMDB group naming convention that is used for the Network Inventory Workspace widgets. To learn more, see the section called Standard CMDB groups and naming conventions for the Network Inventory Workspace widget data. To learn more about creating, updating, or naming CMDB groups, see [CMDB groups](https://www.servicenow.com/docs/access?context=cmdb-groups&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

## Procedure

1. Navigate to AllConfigurationCMDB Groups.
2. To view the listings of the CMDB groups that are associated with the Network Inventory Workspace widgets, see the following table.

   | Type of CMDB Group | Description |
   | All CMDB groups created for Network Inventory Workspace widgets | In the Description field, enter <kbd class="ph userinput">*tni</kbd>. |
   | Only CMDB groups created for the Network equipment by manufacturer widget | In the Group Name field, enter <kbd class="ph userinput">*manufact</kbd>. |
   |-|-|

   {#updating-cmdb-groups-niw-data-collection-process__choicetable_izk_s4w_f5b}
3. In the Group Naming listing, select a CMDB group for an existing manufacturer in the All domain.  
   For example, select All Ericsson Manufacturer Equipment. The CMDB Group form appears.
4. In the Name field, overwrite Ericsson with the name of the manufacturer that you want to add.  
   For example, change All Ericsson Manufacturer Equipment to <kbd class="ph userinput">All Dell Manufacturer Equipment</kbd>.
5. Click the CMDB Group Contains Encoded Queries (n) tab, where (n) represents the number of encoded queries for the CMDB group.
6. In the CMDB Group Contains Encoded Queries (n) tab, in the Class field, select cmdb_ci_ni_telco_equipment.  
   After you select the CMDB group, the encoded query detail for the selected CMDB group class appears.
7. In the Condition field, overwrite Ericsson with the name of the manufacturer that you want to add.  
   For example, overwrite Ericsson with <kbd class="ph userinput">Dell</kbd>.
8. Click Update.
9. Repeat these steps for each of the remaining network domains for the new manufacturer.  
   In the following table, you would create the following CMDB groups for the remaining network domains. These groups are based on the CMDB codes for Ericsson.{#updating-cmdb-groups-niw-data-collection-process__table_p2y_hjw_f5b__entry__2}

   | Existing CMDB Group | Existing CMDB Group |
   |-|-|
   | Core Ericsson Manufacturer Equipment | Core Dell Manufacturer Equipment |
   | Mobility Ericsson Manufacturer Equipment | Mobility Dell Manufacturer Equipment |
   | Telco Ericsson Manufacturer Equipment | Telco Dell Manufacturer Equipment |
   [Table 1. CMDB group example]

   {#updating-cmdb-groups-niw-data-collection-process__table_p2y_hjw_f5b}

## Result

After the data collection process runs for the Network Inventory Workspace, the new network manufacturer appears in the pie chart in the Network Equipment by manufacturer widget. The new CMDB group includes the network equipment
records that are assigned to your new manufacturer.
**Related concepts**   

* [Network Inventory Workspace](https://servicenow-prod.fluidtopics.net/NISJj1bJeTUO6tfVSYRbbg "The Network Inventory Workspace is the intuitive and streamlined user interface of the Telecommunications Network Inventory application to manage your network inventory. You can use Network Inventory Workspace to view your inventory details, respond to all task types, and perform the network functions such as designing the network.")

*[\>]: and then