---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Export hierarchy process via XML

# Exporting hierarchy via XML {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how to export a model or template and its related records as XML files for transfer to another
ServiceNow instance.

## Exporting hierarchy process overview {#exporting-hierarchy-process-via-xml__section_clr_hmt_bjc}

The XML export process operates as a two-stage interaction. In the first stage, the platform admin
selects one or more models or inventory templates from a list view, or opens a single record from a form view, and selects Export Hierarchy. The system identifies every record related to or referenced by the selected models
or templates. It displays them as a consolidated list of related record links.

In the second stage, the administrator opens each related record link. The administrator exports
its underlying table data as XML using the platform's standard Export action. The XML files are then transferred to the target instance. They are loaded using the platform's table import via XML feature. When you export a
model or template, the export includes the selectedFor the step-by-step procedure for exporting a model or template hierarchy, see record, all ancestors, and all descendants.c.

Sibling records at every level and their descendants are excluded. The selected record, all of its ancestors, and all of its descendants. Sibling records at every level and their descendants are
excluded.

To learn the step-by-step procedure for exporting a model or template hierarchy, see [Export hierarchy of models and templates](https://servicenow-prod.fluidtopics.net/4pMbmgCgCjL0~h5kO4FYjw "Export a hierarchy of models, inventory templates, and all related records efficiently using the application.").
**Related reference**   

* [Import model Excel template](https://servicenow-prod.fluidtopics.net/9_rkPUUlKsxgXmUP2BEXFw "Learn about the fields and structure of the Excel template used to define network element models and their hierarchical relationships for bulk import.")
* [Import template Excel](https://servicenow-prod.fluidtopics.net/0U_z2IcizIU~I6Hj2niBhg "Learn about the fields and structure of the Excel template used to define inventory template hierarchies and their relationships for bulk import.")