--- sourceDocument: Australia Telecommunications Network Inventory sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory Release : - australia ft:locale : - en-US ft:publication_title : - Australia Telecommunications Network Inventory ft:clusterId : - telninv bundleId : - telninv workflow : - Customer and Industry --- # Modeling your workflow # Modeling your workflow {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Modeling your workflow The Telecommunications Network Inventory application enables you to create and manage detailed records of your network assets, forming a digital model of your network. This digital representation includes both physical and logical network resources, which helps enhance resource utilization and reduce operational costs. You interact with the network inventory through various forms accessible in the Inventory node within the Network Inventory Workspace List view. Show full answer Show less ## Methods to Create Network Inventory Records * **Manual creation:** Use inventory forms to create and review network asset records and define relationships between them. This method is suitable for direct management of individual assets. * **Design and assign function:** This method involves setting up inventory models, templates, and relationship criteria before assigning inventory resources. It initiates change workflows to instantiate network inventory records based on defined design parameters. * **Resource Inventory Open API:** Provides programmatic endpoints to create, retrieve, and delete network inventory records. This is ideal for integration with external systems requiring automated inventory management. ## Inventory Models and Templates Inventory models define the assets, services, and their relationships that make up your telecommunications infrastructure. Templates provide business rules guiding how network assets must be configured. Multiple configurations of templates and models can be created to suit different network scenarios. These frameworks enable standardized and scalable network modeling. ## Practical Benefits for ServiceNow Customers * Build an accurate digital model of your network for improved visibility and management. * Leverage flexible methods to create and maintain inventory records, whether manually, through design workflows, or via API integration. * Define and enforce configuration rules using templates to ensure consistency in network asset management. * Utilize relationship modeling to understand dependencies and connections within your network infrastructure. Learn how to create a network inventory record in the Telecommunications Network Inventory application to store the details about your network assets. As you create the records, you can also define the relationship between each inventory record so that you can design a digital model of your network. ## Network inventory workflow overview {#telecommunications-network-inventory-workflow__section_afd_nym_1zb} By building an accurate digital representation of your network, you can view physical and logical resources. This helps improve resource utilization and reduce the operational costs of your network. You use a series of forms such as telco equipment and network interface, to create and maintain your network inventory records. You can access these forms in the Inventory node in the Network Inventory Workspace List view. ## Methods for creating a network inventory record {#telecommunications-network-inventory-workflow__section_kwz_1y2_czb} You can create a network record by either of these two methods in the Telecommunications Network Inventory application: 1. Create network inventory records manually by using inventory forms. With these forms, you can create and review the network inventory records and then define the relationships between them. You can access the inventory form in the Inventory node in the Network Inventory Workspace List view. To learn more, see [Manually creating and reviewing your network asset instances](https://servicenow-prod.fluidtopics.net/RGJkiaDVQA1AsLtK0yp2qw "A key function that you can perform in the network inventory workspace is to manually create your network assets and a digital model of your network in the Telecommunications Network Inventory application. With this information, you can provision new services, modify existing services, maintain the network, and plan the forecast for your network growth."). 2. Create network inventory records by using the design and assign function. Before you start the design and assign function, you set up the inventory model, template, and model relationships for your design criteria. By using the design and assign function, you perform inventory tasks to set a network design criteria that initiate change workflows. With these workflows, you can assign inventory resources and instantiate your network inventory record. To learn more about design and assign function, see [Design and assign](https://servicenow-prod.fluidtopics.net/R26LUIXVsdikzynJjcwLaw "With the design and assign function, you can build a digital representation of your network inventories and your network service in the Telecommunications Network Inventory application."). 3. Create network inventory records by using the Resource Inventory Open API. The Resource Inventory Open API provides endpoints to create, retrieve, and delete resources in your network. If you're integrated with an external system, you can get the inventory records by using the Resource Inventory Open API. To learn more about the functions that enable you to query and manipulate [Network inventory templates](https://servicenow-prod.fluidtopics.net/LbxiqTxO6BqybMrrluDIJA "You define the network inventory templates that contain the business guidance rules from a telecommunications provider in the Telecommunications Network Inventory application.") inventory records, see [Resource Inventory Open API](https://www.servicenow.com/docs/access?context=resource-inventory-api&version=australia&pubname=australia-api-reference&ft:locale=en-US). {#telecommunications-network-inventory-workflow__ol_hyp_cy2_czb} ## Inventory model and template {#telecommunications-network-inventory-workflow__section_anm_x1n_1zb} Inventory models and templates provide a framework for creating network inventory records in the Telecommunications Network Inventory application. A network inventory model contains the assets, services, and the relationships that define the infrastructure of your telecommunications networks. A template contains the business guidance rules on how the network asset must be configured in a network. You can create the models, templates, and the relationships between them. You can have multiple configurations of the network inventory templates. * To learn more about the inventory model, see [Network inventory models](https://servicenow-prod.fluidtopics.net/Te50HeS2xscvIjU~5MQjxw "You define an inventory model in the Telecommunications Network Inventory application so that you can track the technical information from the manufacturer about a network asset such as the telco equipment or a network interface."). * To learn more about the inventory template, see [Network inventory templates](https://servicenow-prod.fluidtopics.net/LbxiqTxO6BqybMrrluDIJA "You define the network inventory templates that contain the business guidance rules from a telecommunications provider in the Telecommunications Network Inventory application."). * To learn more about the inventory model relationship, see [Modeling network inventory relationships](https://servicenow-prod.fluidtopics.net/VsOdKS1GIzk6jr35c0kmSQ "You model your network inventory relationships in the Telecommunications Network Inventory application so that you can use them in the inventory template relationships to create your network inventory records."). {#telecommunications-network-inventory-workflow__ul_gzf_m4f_czb} **Related concepts** * [Data model](https://servicenow-prod.fluidtopics.net/WNTmdyU~N7GDRyprgNx9Og "The data model for Telecommunications Network Inventory displays the relationships between your network assets, infrastructure, and services. With this information, you can provision new services, modify existing services, maintain the network, and plan the forecast for the network growth in your organization.")