--- sourceDocument: Australia Telecommunications Network Inventory sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory Release : - australia ft:locale : - en-US ft:publication_title : - Australia Telecommunications Network Inventory ft:clusterId : - telninv bundleId : - telninv workflow : - Customer and Industry --- # Flow Designer workflows # Workflows in Flow Designer {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Workflows in Flow Designer The Telecommunications Network Inventory (TNI) capabilities within Flow Designer enable automation of the network inventory design and assign processes. ServiceNow customers can leverage a dedicated function catalog and reusable subflows to efficiently create, update, and retrieve configuration items (CIs) and related connections in their telecommunications network inventory. Show full answer Show less ## Key Features * **Telecommunications Network Inventory Function Catalog:** Provides categorized functions to automate actions such as creating telco equipment, adding interface cards, and managing logical and physical connections. Functions include creation, search, read, update, and helper utilities, streamlining inventory data operations. * **Workflow Studio Integration:** These functions are accessible as Workflow Studio actions under the Network Inventory Advanced option, enabling customers to automate repetitive tasks like creating logical connections within workflows. * **Subflows for Design and Assign Process:** Prebuilt subflows support creation of logical and physical connections by accepting inputs and outputs for flexible data handling. Customers can customize subflows by adding fields as needed, enhancing workflow modularity and reuse. ## Key Outcomes * Automates complex inventory management tasks, reducing manual effort and errors in telco network design and assignment. * Improves workflow efficiency by reusing standard functions and subflows, accelerating deployment of network inventory changes. * Provides a structured, extensible approach to managing telecommunications configuration items and connections within ServiceNow's Flow Designer environment. By using the Telecommunications Network Inventory function catalog and subflows, you can access the functions that help you to automate the network inventory's design and assign process. ## Telecommunications Network Inventory function catalog {#telecommunication-network-inventory-workflows-flow-designer__section_ypr_zg1_yyb} You can use the Telecommunications Network Inventory functions to create, update, and retrieve a configuration item (CI) while you're performing the Design and Assign process. For example, you can do the following actions: * Create telco equipment * Add an interface card {#telecommunication-network-inventory-workflows-flow-designer__ul_mkk_1h1_yyb} The following table lists the Telecommunications Network Inventory functions that are categorized by their functionality.{#telecommunication-network-inventory-workflows-flow-designer__table_nkk_1h1_yyb__entry__2} | Function Type | Function Name | |-|-| | Create | * TNI Create CI From Template * Create Logical Connection * Create Logical Interface * Create Physical Connection * Path Search {#telecommunication-network-inventory-workflows-flow-designer__ul_okk_1h1_yyb} | | Read | * Allocate Free Number * Get Interface Summery * Lookup Next Hub {#telecommunication-network-inventory-workflows-flow-designer__ul_pkk_1h1_yyb} | | Update | Cascade Update | | Helper function | * Split String * Get Index From Array {#telecommunication-network-inventory-workflows-flow-designer__ul_qkk_1h1_yyb} | [Table 1. Telecommunications Network Inventory functions] {#telecommunication-network-inventory-workflows-flow-designer__table_nkk_1h1_yyb} To learn more about the network inventory functions, see [Telecommunications Network Inventory function catalog](https://servicenow-prod.fluidtopics.net/OfgRIA2JMQyQaDRiVJzIfQ "By using the Telecommunications Network Inventory function catalog, you can access the functions that help you to automate the network inventory's Design and Assign process."). The following example shows the functions that are available in the Workflow Studio action library under the Network Inventory Advanced option. You can use these functions to perform the inventory-related data operations.Figure 1. Network Inventory Function Catalog Location You can also use these functions as Workflow Studio actions in the Telecommunications Network Inventory workflow because the Design and Assign is a series of actions. The reusable Workflow Studio actions can automate repetitive work, such as creating a logical connection in the workflow. To learn more about Workflow Studio actions, see [Flow Designer](https://www.servicenow.com/docs/access?context=flow-designer&version=australia&pubname=australia-application-development&ft:locale=en-US). ## Telecommunications Network Inventory subflows {#telecommunication-network-inventory-workflows-flow-designer__section_owx_ch1_yyb} In Workflow Studio, you can give the inputs and outputs to pass the data to and from the subflow while you're performing the Design and Assign process. If necessary, you can add more fields in the subflows. To learn more about working with the subflows, see [Building subflows](https://www.servicenow.com/docs/access?context=subflows&version=australia&pubname=australia-build-workflows&ft:locale=en-US). To learn more about the Workflow Studio, see [Flow Designer](https://www.servicenow.com/docs/access?context=flow-designer&version=australia&pubname=australia-application-development&ft:locale=en-US). The Telecommunications Network Inventory application has the following subflows: Logical Connection Creation : Creates a logical connection record in the Telecommunications Network Inventory application based on the input that you receive when you instantiate an inventory. To learn more, see [Logical Connection Creation subflow](https://servicenow-prod.fluidtopics.net/cmOmKwQdSC9GsEAKL~aFyg "The Logical Connection Creation subflow enables you to create a logical connection record in the Telecommunications Network Inventory application based on the input that you receive when you instantiate an inventory."). Physical Connection Creation : Creates a physical connection record in the Telecommunications Network Inventory application based on the input that you receive when you instantiate an inventory. To learn more, see [Physical connection creation subflow](https://servicenow-prod.fluidtopics.net/Onv3vvKh0ZevFDjXpaavpA "The Physical Connection Creation subflow enables you to create a physical connection record in the Telecommunications Network Inventory application based on the input that you receive when you instantiate an inventory."). The following example shows the subflows that are available in the Workflow Studio action library under the Network Inventory Advanced option. You can use these functions to perform the inventory-related data operations.Figure 2. Network Inventory Subflow Location **Related concepts** * [Telecommunications Network Inventory function catalog](https://servicenow-prod.fluidtopics.net/OfgRIA2JMQyQaDRiVJzIfQ "By using the Telecommunications Network Inventory function catalog, you can access the functions that help you to automate the network inventory's Design and Assign process.") * [Telecommunications Network Inventory subflows](https://servicenow-prod.fluidtopics.net/laRXjvkBgFVyqAOCPBoR6g "You can use Workflow Studio subflows in the Telecommunications Network Inventory application to automate the network inventory's Design and Assign process.")