---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Customizing deletion action

# Customizing deletion action {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Customizing deletion action enables you to create your own process of the
deletion.

## Before you begin

Role required: Admin

## Procedure

1. Navigate to AllProcess AutomationFlow DesignerNewAction.
2. Fill the Action Properties form to create an Action.
3. Click Submit.
4. Navigate to Decision Management→ Decision Builder to apply the new action.
5. Select TNI CI Deletion Policy.
6. Under Decision table, update the Action Type against the appropriate CI Type.

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