---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Create an equipment holder model

# Create an equipment holder model {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an equipment holder model in the Telecommunications Network Inventory application to define the physical characteristics data of the equipment holder according to the product manufacturer's recommendations. You create an equipment holder model every time a
vendor or original equipment manufacturer (OEM) introduces a new equipment holder for your use.

## Before you begin

Role required: sn_ni_core.inventory_admin, sn_ni_core.telco_inventory_catalog_manager

## About this task

When you create an equipment holder model, it creates the model record in the equipment holder model \[sn_ent_nw_holder_model\] table.

## Procedure

1. Navigate to WorkspacesNetwork Inventory Workspace.
2. Select the list icon (![List icon.]()), and then go to Inventory ModelsEquipment Holder Models.
3. Select New.
4. On the Details tab, fill in the fields.  
   {#create-equipment-holder-models__table_htp_wkd_wrb__entry__2}

   | Field | Description |
   |-|-|
   | Display name | Name that appears for the equipment holder model. The glide.cmdb_model.display_name.shorten system property controls how display names are generated for the equipment holder model. |
   | Manufacturer | Name of the network asset's manufacturer. Select the search icon (![Search icon.]()) and select a manufacturer code. To learn more, see [Create manufacturer and vendor codes](https://servicenow-prod.fluidtopics.net/Fwlt4yRvcVY1_fPmtghUnA "Create company codes by using the Telecommunications Network Inventory application. You can create codes for each manufacturer, vendor, or customer that you do business with. You can categorize these records to categorize the network assets."). |
   | Name | Name of the equipment holder model. The ServiceNow AI Platform uses this name to identify it in your network inventory. |
   [Table 1. Equipment Holder Model]

   {#create-equipment-holder-models__table_htp_wkd_wrb}
5. On the Details tab, fill in the General section.  
   Note:  
   To learn more about the fields, see [Inventory Model form - General](https://servicenow-prod.fluidtopics.net/dRb6FzMhRHOdANJSMKbUbQ "The General section in the Inventory Model form enables you to create, review, and modify the details of a model.").
6. On the Details tab, fill in the Information section.  
   Note:  
   To learn more about the fields, see [Inventory Model form - Information](https://servicenow-prod.fluidtopics.net/V1a9tikoCh6I8zEql7tJRA "The Information section of the Inventory Model form enables you to create, review, and modify the network asset details of a model.").
7. To add the compatible equipment holder models, select Add Compatible.  
   You can track the network assets that can work with the equipment model.  
   Note:  
   In the classic environment, this function is available only for administrators.
8. To add the substitute equipment holder models, select Add Substitutions.  
   You can track the equipment models that you use to substitute another equipment model with.  
   Note:  
   In the classic environment, this function is available only for administrators.
9. To add attachments, such as graphics or documents, select the attachment icon (![Attachment icon.]()) in the right panel.
10. Select Save.  
    The related tabs appear on the form. You can view or modify the tabs information. To learn more about the related tabs, see [Inventory models additional tabs](https://servicenow-prod.fluidtopics.net/AmzlD6LOCu1KAvvj5Insjw "The additional tabs of the inventory models appear after a model is created. These tabs display all the related information of a model. You can always view, update, save, and delete the information as required.").
11. To delete a model, select the options icon (![Options icon.]()) next to the Save button, and select Delete.
{#create-equipment-holder-models__steps_qdc_x2g_dtb}
**Related concepts**   

* [Network inventory models](https://servicenow-prod.fluidtopics.net/Te50HeS2xscvIjU~5MQjxw "You define an inventory model in the Telecommunications Network Inventory application so that you can track the technical information from the manufacturer about a network asset such as the telco equipment or a network interface.")

*[\>]: and then