---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Define the facility hardware details

# Define the facility hardware details {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Define the facility hardware record to represent power, thermal, network components and their connectivity in a datacenter. By defining the facility records, you can track and manage your network assets in the Telecommunications Network Inventory application.

## Before you begin

Role required: sn_ni_core.inventory_admin, sn_ni_core.inventory_agent

## About this task

When you create a facility hardware record, it creates a corresponding configuration item (CI) record in the facility extension class table. To learn more about the Equipment Holder extension class table, see [Network inventory facility classes](https://servicenow-prod.fluidtopics.net/C4ZZJsU5itVYGk0VLvC8LQ "The facility classes are used to represent power, HVAC, network, and their connectivity in a data center. You can define facility hardware records for these classes in the Telecommunications Network Inventory application.").

## Procedure

1. Navigate to WorkspacesNetwork Inventory Workspace.
2. Select the list icon (![List icon.]()), and then go to InventoryAll Facilities.
3. Select New and then select the facility type from the list.  
   To learn more about the facility types, see [Network inventory facility classes](https://servicenow-prod.fluidtopics.net/C4ZZJsU5itVYGk0VLvC8LQ "The facility classes are used to represent power, HVAC, network, and their connectivity in a data center. You can define facility hardware records for these classes in the Telecommunications Network Inventory application.").
4. Select Submit.  
   The Facility form is displayed for the selected facility type.
5. On the Details tab, fill in the form.  
   To learn more about the field information, see [Equipment Holder form](https://servicenow-prod.fluidtopics.net/jyqvQPKrjFuvcQULpUfmkA "The Equipment Holder form enables you to create, review, and modify the network asset details for an equipment holder.")
6. Create the Telecommunications Network Inventory attributes for the Facility record by selecting Set Inventory Attributes.  
   When you select the Set Inventory Attributes button, it creates a reference in the CI table.  
   Note:  
   If you select Save without selecting Set Inventory Attributes, it creates a CI record but not a Telecommunications Network Inventory CI record.
7. On the TNI CI Attributes form, fill in the fields.  
   To learn more about the Telecommunications Network Inventory attribute fields, see [TNI CI Attributes form](https://servicenow-prod.fluidtopics.net/FxInCEx9mPwGF1jU_TiOqA "The TNI CI Attributes form enables you to create the Telecommunications Network Inventory attribute details for a network inventory in the Telecommunications Network Inventory application.").
8. Select Save.  
   The Telecommunications Network Inventory attribute fields are displayed on the Facility form after you save the TNI CI Attributes form. The Set Inventory Attributes doesn't appear when you
   reopen the CI record.
9. Add the attachments, such as the graphics or documents, by selecting the attachment icon (![Attachment icon.]()).
10. Select Save.  
    The related tabs appear on the form. You can view or modify the related tab information. To learn more about the related tabs, see [Telecommunications Network Inventory](https://servicenow-prod.fluidtopics.net/6f_yixwszZnqHbTeDe4ilA "With the ServiceNow Telecommunications Network Inventory application, you can build a digital representation of your physical and logical networks, and the services that are provisioned to your customers. This network inventory contains the assets, services, and the relationships that define the infrastructure of your telecommunications networks.").
11. View the associated network inventories by selecting the brick icon (![Brick icon.]()).  
    The Infrastructure Relationships section shows all the associated network inventories grouped by the individual network asset instances.
{#define-facility-hardware-details__steps_mc2_zkd_wrb}

## What to do next

If you want to establish relationships with the other network assets, enter the details in the related tabs. To learn more, see [Related tabs in the Network inventory forms](https://servicenow-prod.fluidtopics.net/jACb5lIoDhdHZ6aLqvsTJw "The related tabs in the Network Inventory forms display the related records that dynamically change based on the connection and relationships with the other network assets. You can selectively view, modify, or update these records.").
**Related concepts**   

* [Data model](https://servicenow-prod.fluidtopics.net/WNTmdyU~N7GDRyprgNx9Og "The data model for Telecommunications Network Inventory displays the relationships between your network assets, infrastructure, and services. With this information, you can provision new services, modify existing services, maintain the network, and plan the forecast for the network growth in your organization.")

*[\>]: and then