---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Design your GPON Broadband Service

# Design your GPON Broadband Service {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The GPON broadband service change model creates and orchestrates multiple change tasks required to fulfill a GPON broadband service order.

## Before you begin

Before establishing a GPON Broadband Service change request and completing the related change tasks, inventory catalog managers and template managers must complete the following network configuration setup.

1. Navigate to Telecom Network InventoryInventory Models, create your inventory models, and define their relationships.

   To learn more, see [Manually creating and reviewing your network asset instances](https://servicenow-prod.fluidtopics.net/RGJkiaDVQA1AsLtK0yp2qw "A key function that you can perform in the network inventory workspace is to manually create your network assets and a digital model of your network in the Telecommunications Network Inventory application. With this information, you can provision new services, modify existing services, maintain the network, and plan the forecast for your network growth.").
2. Navigate to Telecom Network InventoryNetwork Inventory Templates, create the inventory templates for your equipment, and establish the template relationships.

   To learn more, see [Create inventory template for network asset instantiation](https://servicenow-prod.fluidtopics.net/HkItG9b0upuSaQNXgqZarw "As an inventory template manager, you create templates using functions you access from the Lists view in the Network Inventory Workspace. These templates contain the detailed business guidance rules so that you can properly configure your equipment. During this process, you also specify the relationships between each inventory template.").

{#gpon-broadband-change-model__ol_lyf_hyp_ktb}

Install the Telecommunications Network Inventory Advanced and Core demo data.

Role required: sn_ni_core.inventory_admin, sn_ni_core.inventory_agent

## Procedure

1. Navigate to WorkspacesNetwork Inventory Workspace.
2. Select the list icon (![List icon.]()), and then go to ChangesAll.
3. Select the New button.
4. Select GPON Broadband ServiceNext.
5. On the GPON Broadband form select the Customer Site name.  
   Other fields are pre-populated but can be updated as needed.. To learn more about the fields, see [Change request and change task forms](https://servicenow-prod.fluidtopics.net/7i_oMaHA5XQ1q3y1QnxBtg "The change request forms enable you to request a change.").
6. Select Submit.  
   The change request is created based on your input and GPON Broadband service form appears with relevant tabs. To learn more, see [Change request related tabs](https://servicenow-prod.fluidtopics.net/TTjIUy1u0zHC0vnwbBd5vw "The related tabs in the Change Request form display related records that dynamically change based on the context of the change request.")
7. Select an Assignment group.
8. Select Save.

The system automatically creates change tasks and displays them in the Change Taskstab.For more information see [Change request related tabs](https://servicenow-prod.fluidtopics.net/TTjIUy1u0zHC0vnwbBd5vw "The related tabs in the Change Request form display related records that dynamically change based on the context of the change request.")

9. Switch to Change Task tab and click on the change task to review it.  
   In the change task tab, you will find the change request number, request status and other related tabs.
10. Click on Affected CIs tab, to view the configuration items affected by this change task.
11. Select Save.

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