---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Allocate phone number

# Allocate phone number {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The phone number allocation change model enables you to design and assign the required telephone number from a pool or standalone telephone number format.

## Before you begin

Role required:sn_inv_num_mgmt_telephone_number, sn_ni_core.inventory_agent

## Procedure

1. Navigate to WorkspacesNetwork Inventory Workspace.
2. Select the list icon (![List icon.]()), and then go to ChangesAll.
3. Select the New button.
4. Select Phone Number AllocationNext.
5. On the record producer form, update the fields.  
   The fields of the record producer form are auto-populated. To learn more about the fields, see [Change request and change task forms](https://servicenow-prod.fluidtopics.net/7i_oMaHA5XQ1q3y1QnxBtg "The change request forms enable you to request a change.").
6. Select Save.  
   The Change (Design \& Assign) flow is triggered and a change request is created. Depending on the given inputs, change tasks are automatically created and other related tabs appear. To learn more, see [Change request related tabs](https://servicenow-prod.fluidtopics.net/TTjIUy1u0zHC0vnwbBd5vw "The related tabs in the Change Request form display related records that dynamically change based on the context of the change request.").
7. Open and review the change task records.
8. On the Task Attributes form, fill in the fields.  
   For a description of the field values, see [Change request and change task forms](https://servicenow-prod.fluidtopics.net/7i_oMaHA5XQ1q3y1QnxBtg "The change request forms enable you to request a change.").
9. Select Submit.  
   The Details tab is updated.
10. On the Affected CIs related tab, see all the configuration items that are impacted due to this change task.
11. Select Save.
{#allocate-phone-number__steps_nsl_n1f_ktb}
**Related reference**   

* [Task Attribute in Manage Phone Number Form](https://servicenow-prod.fluidtopics.net/fVx8IGeDCgmIwmCzz1CyOQ "The Task attributes in Manage Phone Number Form form enables you to design and assign a phone number in the Telecommunications Network Inventory application.")

*[\>]: and then