---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Import templates

# Import templates {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Import Template enables you to capture all required inventory details in a prescribed, predefined Excel format and upload them in bulk to the system. Create an import template request to import your inventory templates,
enforce data formatting, and streamline the process using the Telecommunications Network Inventory application.

## Before you begin

Role required: sn_ni_core.inventory_admin, sn_ni_core.telco_inventory_catalog_manager, and sn_ni_core.inventory_template_manager

## About this task

After you create an import template request, a detailed summary is generated that categorizes the processed records, such as total records, skipped, inserted, ignored, updated, and failed records.

## Procedure

1. Navigate to WorkspacesNetwork Inventory Workspace.
2. Select the list icon (![List icon.]()), and then go to ImportImports.
3. Select New.
4. On the Select an Import File Type window, select Import Templates (xls) from the list.
5. On the Details tab, fill in the general information.  
   The following table lists the fields that are unique to the import template request.{#import-templates__table_xxp_hq1_dtb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Identification of the import template. |
   | Description | Short description of the import template. |
   | File | Select Attach File to attach the import inventory template file. |
   [Table 1. Import template request]

   {#import-templates__table_xxp_hq1_dtb}
6. **Optional:** Download the demo data and the template by selecting Create Excel Template.  
   The template is created based on the Import template template \[sn_ni_adv_import_template_template\] table. You can customize the template and update it as required.
7. Select Import.  
   * The generation of a record triggers its automatic addition to the Import Results. From this tab, you can see the import status and can select the generated inventory template.
   * The related templates are generated only if the model relationship is defined, such as, for rack or equipment or card inventory template, related templates of slots are generated.
   {#import-templates__ul_v1f_pmb_4bc}

## Result

The Import Results tab appears next to the Details tab where you can view, add, update, and delete the import set row.

## What to do next

* Redirect to the generated inventory template from the Import Results tab.
* Delete a record. To learn more, see [Delete a record](https://servicenow-prod.fluidtopics.net/xfDIgVhhSfwh_djKUnDeyQ "Delete an inventory record that is no longer relevant or needed in the Telecommunications Network Inventory application.").
{#import-templates__ul_ohp_pgb_4bc}

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