Create a record producer for visitor management

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Make visitor-related services available to employees as a self-service option. Create a record producer to display these services as catalog items in the Workplace Services catalog.

    Vorbereitungen

    Role required: sn_wsd_visitor.admin

    Prozedur

    1. Navigate to All > Workplace Visitor Management > Administration > Record producers.
    2. Click New.
    3. On the form, fill in the fields.
      Tabelle : 1. Record producer form
      Field Description
      Name Name of the record producer.
      Table name Visitor Registration (sn_wsd_visitor_visitor_registration) table that the record producer is associated with.
      Hinweis:
      Make sure that the Visitor Registration table for the record producer matches that of the associated workplace service.
      Model Product model table if relevant for the record producer.
      Application This field is set to Workplace Visitor Management.
      Active Option to activate the record producer for use.
      Expand help for all questions Select this option to enable users to expand help for all questions.
    4. Fill the following tab fields appropriately:
      • What it will contain
      • Accessibility
      • Generated Record Data
      • Portal Settings
    5. In the What it will contain tab, provide the following script: 
      var visitorService = new sn_wsd_visitor.WSDVMVisitorService();
visitorService.createVisitorRegistrationRecord(producer, current.sys_id);

producer.portal_redirect = "?id=my_requests";
    6. In the Variables tab, configure the variables for the Workplace Services catalog item as appropriate.

      Variables collect information from the user, and are used to ask questions and map answers to fields.

      To learn more about the different types of variables and how to configure them, see Types of service catalog variables.

    7. Click Submit.

    Ergebnisse

    The record producer is created.