Configure Connect chat support queue

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Connect Support is a real-time messaging tool that enables support agents to easily track their support cases, find solutions, and resolve problems quickly.

    Vorbereitungen

    Role required: admin

    Prozedur

    1. Navigate to All > Connect > Support Administration > Queues.
    2. Click New or open the default Universal Request Chat queue.
    3. On the form, update or fill in the details.
      For more information, see Administer Connect Support queues topic on the product documentation site.
    4. Click Submit.