Verify your health status and compliance

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer

    • Verify that you understand and will comply with your organization's safety requirements and policies before you can be allowed entry to the location.

    Vorbereitungen

    Role required: none

    Warum und wann dieser Vorgang ausgeführt wird

    Typically, you receive an email or a mobile notification with a link to the Health verification form if the verification is required. Complete the form from the instance or the Now Mobile application.

    Typically, the Outreach admin sends an email or mobile notification to employees if the health verification is required before they can enter the workplace. The notification has a link to the Health verification form for the employee to submit. For more information, see Send notifications for daily health verification.

    Complete the form from the instance or on the Now Mobile application.

    Typically, you receive an email or a mobile notification from your organization with a link to the health verification form.

    Hinweis:
    If the ServiceNow® Customer Service Management application is activated, consumers and contacts can access the health verification form on the Consumer or Customer Service Portals. To set up the health verification form on the portals, allow external users access to "Health Verification" catalog item (KB0856301). For more information about using Customer Service Management with Employee Health Screening, see Integrate Customer Service Management with Safe Workplace applications.

    Prozedur

    1. Navigate to the health verification form.
      • Click the link provided by your organization.
      • In your organization's ServiceNow instance, navigate to Employee Health Screening > Employee Health Verification > Health Verification.
      • In the Now Mobile app, navigate to Health > Follow these safety practices > Verify my health.
      Abbildung : 1. Health verification form
      Health verification form with the user agreement selected.
    2. Carefully read the form and evaluate whether you can honestly answer that you agree.
    3. Take one of the following actions.
      OptionBezeichnung
      If you agree to all statements Select the I acknowledge that I meet all the above criteria check box.
      If you can't agree to one or more of the statements Exit the form without submitting it.
      Abbildung : 2. Confirmation screen
      Health verification confirmation screen with QR code, instructions, and a link to reserve a workspace. Health verification confirmation screen with QR code, instructions, and a link to reserve a workspace.

      The confirmation screen shows your status for all of your organization's entry requirements. A large green check mark at the top of the page indicates that you've completed all requirements. To complete any unfulfilled requirements, click the link next to the requirement. Some requirements may not have a link. If you need help with completing the requirements, contact your organization.

      Hinweis:
      If your organization does not use QR codes, the confirmation screen does not display the instructions or the QR code.
    4. Wahlweise: To reserve a workspace for your return to the office, If you're returning to an office and need to reserve a workspace, click Reserve a space.
      The link enables you to reserve a space for a specific day. If you want to reserve a space for a longer period of time, you must request it separately and wait for the request to be approved. For more information about reserving a workspace, see Making workplace reservations.
      Hinweis:
      Reserving a workspace requires the sn_wsd_core.workplace_user role. If you do not see the link to reserve a space, contact your system administrator.

    Nächste Maßnahme

    Your organization may have additional entry requirements besides completing the health verification. To check that you've completed all requirements, navigate to Employee Health and Safety Status > My Status. For more information, see View your health and safety status.

    Your organization may have health monitors at entrances to check that you completed the entry requirements or to conduct a health screening before entry. If you received a QR code when you submitted the health verification, navigate to Health > Prepare for arrival > My office entry code in the Now Mobile app to show your QR code to the health monitor when you arrive at the location.