Setup the Journey designer version 2 plan configuration review and approval process
ServiceNow administrators configure the Journey designer plan configuration feature and process.
Administrators assign the initial owners and approvers to Journey designer plan configurations.
In Journey designer version 2, administrators can assign plan configuration owners and approvers, delegating plan configuration and maintenance. Delegating plan configuration maintenance enables people with the right expertise to maintain plan configurations.
Administrators can assign owners and approvers of plan configurations associated with
departments to users in that department who are responsible for the content. Plan configuration
owners and approvers don’t need any elevated privileges in ServiceNow.
Wichtig:
It’s optional to assign owners and approvers to a plan configuration.
Administrators have full capabilities to update and create plan configurations regardless
whether there’s an assigned owner.