Enable the Now Assist Journey generation skill

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Enable the Journey generation skill in Now Assist for HRSD using the Now Assist Admin console.

    Vorbereitungen

    Role required: sn_jny.admin, sn_nowassist_admin.nsa_admin

    Prozedur

    1. Navigate to All > Now Assist Admin > Skills.
    2. On the navigation panel, select Employee, then select HRSD.
    3. On the Journey Generation for Managers card, select Activate skill.
    4. Select Define Trigger, the first step in the guided setup.

      By default, many of the options in the setup are configured for the most common use cases. You might need to select the step in the guided setup navigation to go back and change the configurations in previous steps. You can also use the Back button to navigate through the steps.

    5. Using the toggles, select what actions trigger the journey generation.
    6. Select Save and continue.
    7. Select Select display, then select where you would like to display the skill.
      You can select both in-product, Now Assist panel, or both.
      • In-product: When selected, Now Assist skills are displayed on forms and workspaces.
      • Now Assist panel: When selected, Now Assist skills are available in the Now Assist panel. If you don't see this option, you must activate the Now Assist panel. For more information, see Activate the Now Assist panel standard chat.
      Select the arrow near the toggle to select roles for those who can access the skill. You can add roles by entering the name of the role in the User roles field. You can remove existing roles by selecting the X icon in the role bubble. You must have at least one role specified, but you can add as many roles as you like.
    8. Select Review and activate to review your choices.
    9. Complete the configuration by selecting Activate.