Place requests to the SuccessFactors system using the HR Service Delivery AI agent collection.

HCM AI agents Overview

You can submit requests to the SuccessFactors system, for example, apply for time off or update your details, using the HR Service Delivery AI agent collection in Employee Center. To access and use the HCM AI agents, ensure to Configure AI agents for HR Service Delivery Integration with SuccessFactors. For more information on subflow-agent mapping, see Subflow-agent mapping for HR Service Delivery Integration with SuccessFactors.

Worker profile retriever AI agent

The Worker profile retriever AI agent enables you to find details about a colleague. The details could include the department, job, email, or phone number, based on your request.

Employee holiday calendar retrieval AI agent

The Employee holiday calendar retrieval AI agent retrieves holiday information for the specified year.

Time off requester AI agent

The Time off requester AI agent enables you to request time off or retrieve your time off balance.

Employee total rewards information AI agent

The Employee total rewards information AI agent enables you to retrieve your total rewards details.

Employee details updater AI agent

The Employee details updater AI agent enables you to update personal information such as email address, phone number, home address, blood type, and date of birth.

View paychecks AI agent

The View paychecks AI agent enables you to view paycheck summaries for the selected period.