Activating schedule flows

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Activate the schedule flow that interacts with Workday to pull worker profile information and tasks into a ServiceNow application.

    Vorbereitungen

    Role required: sn_hr_workday.admin

    Prozedur

    1. Navigate to Flow Designer > Designer.
    2. Open Run Workday Integration Flow.
    3. In the Trigger section, specify the time and interval at which you want to automatically run the scheduled flow.
    4. In Actions section, expand Call Run Workday Service Subflow.
    5. Select the data that you want to pull.
      You have the following options:
      • Department
      • Location
      • Job Profile
      • Worker Profile
      • Effective Worker Profile
      • Future Worker Profile
      • Retrieve All Data
      • Pull To-dos
      • Professional worker profile
      Hinweis:
      • For a partial pull, deselect the Retrieve all data check box. Only modified data (based on the last successful schedule run time) is pulled from Workday into the ServiceNow instance. Partial pull is not supported for Department and Location. It is only supported for HR profile and Job Profile.
      • For a full pull, select the Retrieve all data check box. All the data is pulled from Workday into the ServiceNow instance.
      • The Retrieve All Data check box is not supported for Pull To-Dos. The first pull will always be a full pull based on the configuration parameter Initial Load Date time. The subsequent ones are incremental pulls.
      • Before you run the flow, turn off reporting: com.snc.process_flow.reporting.level.
    6. Select Done.
    7. Select Activate.

    Ergebnisse

    The flow is activated after all the trigger conditions are met. The schedule flow pulls data in the following order:
    • Locations
    • Departments
    • Job profile
    • Workers
    • Future workers
    • Effective workers
    • Jobs

    Once data is pulled into staging tables, transform maps move data into target tables. For more details, refer to Use transform maps.