Configure extension point for notifications

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Add or modify an Action and its functionality on the Standard ticket page for a contract request.

    Vorbereitungen

    Role required: Admin

    • Review the configuration of the script include, scripted extension points, and widgets.
    • For more information about using and customizing the script includes, see Script includes.
    • Ensure that you've set the application scope to this application.

    Warum und wann dieser Vorgang ausgeführt wird

    The base system ApprovalNotificationWorkspaceURLExt script provides the configuration of common actions for all request types. You can override these common actions for a specific request type or add more actions.

    Prozedur

    Add or modify an action in the scripted extension point.
    1. Navigate to All > System Extension Points > Scripted Extension Points.
    2. Search and select the ApprovalNotificationWorkspaceURLExt extension point.
      Abbildung : 1. Approval notification extension point
      Extension point for approval notification.
    3. Add or modify an implementation for a practice area.
      To add a new implementation for a practice area, click the Create implementation related link.
      On the Script Include form, update the script as required.
      1. To restrict this implementation to the practice area, add the following code to the canHandle parameter:
         appliesTo(parentRecord) {
        return <tablename of the parent record>;
    },
    /**
     * @return {String} workspace to which the user can be navigated to view the contract request from notification
     * The navigation URL is formed in runtime as '/now/' + (getWorkspaceURL return value/output)  + '/record/' + table '/' + sysID.
     *
     * For example:
     * getWorkspaceURL output is  "legal/counsel-center"
     * URL formed in runtime is '/now/legal/counsel-center/record/' + table + '/' + sysId
     */
    getWorkspaceURL: function() {
        return "legal/counsel-center";
 
    },
      2. To add a new action, update the process method.

        For reference, see an existing process method of the DefaultLegalTicketActions script include or the implementation of another practice area.

    4. Click Update.

    Ergebnisse

    To see a list of available default email notifications, go to All > System Notification > Notifications and search for the Contracts Support category.

    To create new email notifications, see Create an email notification.