Map handheld computing devices assigned to employees

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Map handheld computing devices that are assigned to employees and running the Zebra MotionWorks software to record proximity logs for contact tracing using those devices.

    Vorbereitungen

    Handheld computing device data is stored in the Handheld Computing Device [cmdb_ci_handheld_computing] table. The table is installed with the CMDB CI Class Models application available on the ServiceNow Store. Ensure that you have that application installed and active. For more information, see CMDB CI Class Models.

    Role required: sn_imt_tracing.wearable_manager

    Warum und wann dieser Vorgang ausgeführt wird

    You can also import your handheld computing devices data from an Excel spreadsheet that you use with the Zebra MotionWorks software. For more information, see Easy import data from a list.

    Prozedur

    1. Navigate to All > Contact Tracing > Wi-Fi Access Management > Handheld Devices.
    2. Click New.
    3. On the form, fill in the following fields required for contact tracing.
      Tabelle : 1. Handheld Computing Device form
      Field Description
      Name Unique name of the handheld computing device.
      Asset tag Unique ID to identify the handheld computing device.
      Serial number Unique serial number of the handheld computing device.
      Assigned to Name of the employee who has the handheld computing device.
    4. Click Submit.

    Ergebnisse

    A mapping of the handheld computing device and the employee to whom it is assigned is created.