While the Career Conversations app includes a system property that automatically closes past conversations, managers can opt to manually close conversations. This allows them to add final thoughts that weren't captured during the conversation, and share them with employees. Once closed, the conversation becomes read-only, preserving the discussion for future reference. The manager can reopen a closed conversation for editing if needed.

Alternatively, there is the option to cancel the conversation, which is permanent and cannot be undone, whereas closing a conversation allows the manager to reopen and edit it later if needed.