Synchronize Employee Readiness Core visitors with Workplace Visitor Management

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer

    • As an administrator, synchronize the visitor tables in the Employee Readiness Core and Workplace Visitor Management applications.

    Vorbereitungen

    To successfully enable visitor synchronization between Employee Readiness Core and the Workplace Visitor Management application in Workplace Service Delivery, note the following requirements:
    • The Workplace Visitor Management application must be installed. For more information, see Install Workplace Visitor Management.
    • Ensure your organization has a data backup before running the Sync Visitors fix script. Otherwise, syncing is not reversible.

    Role required: admin or sn_imt_core.admin

    Warum und wann dieser Vorgang ausgeführt wird

    To maintain consistent data on visitors, organizations may synchronize data between the Employee Readiness Core sn_imt_core_visitor table and the sn_wsd_visitor_visitor table in Workplace Visitor Management.

    An initial synchronization using the Sync Visitors fix script is required before updates are synced automatically. Newly added fields to either visitor table are ignored by the fix script while existing fields are left as-is. Administrators with the script_include_admin role may customize the VisitorSyncing and WSDVisitorSyncing script includes called by the fix script to meet their organization’s needs, for example, to accommodate new fields added to the visitor tables. Administrators must run the fix script after performing any customizations to the script includes.

    Any data conflicts are resolved by using the most recent changes to a table. After the tables are synchronized, updates to one table automatically are reflected on the other.

    Wichtig:
    Do not delete visitors from the Employee Readiness Core sn_imt_core_visitor table because they do not sync back to Workplace Visitor Management. Deletions from the sn_wsd_visitor_visitor table are performed when you anonymize a visitor. Anonymized data does sync to the sn_imt_core_visitor table. For more information on anonymizing visitors or deleting visitor data in Workplace Visitor Management, see Anonymize a visitor.

    Synchronization can be disabled; however, the initial sync is irreversible without a backup.

    Prozedur

    1. Unless the sn_imt_core.visitor_syncing property is already enabled and the initial fix script run was completed, enable this property.
      This property controls visitor syncing between visitors in Employee Readiness Core and Workplace Visitor Management. It is disabled by default.
      1. Navigate to Employee Health and Safety Status > Properties.
      2. Set the sn_imt_core.visitor_syncing property to Yes.
      3. Click Save.
    2. Navigate to System Definition > Fix Scripts.
    3. Open the Sync Visitors fix script from the list.
    4. If the Active check box for Sync Visitors is not selected, select it and click Update.
    5. Click Run Fix Script.

    Ergebnisse

    Visitor records synchronize between the Employee Readiness Core visitor table and the sn_wsd_visitor_visitor table in Workplace Visitor Management.

    If your organization wants to disable synchronization, navigate to Employee Health and Safety Status > Properties, clear the sn_imt_core.visitor_syncing check box, and click Save.