Contract Management solutions
Explore the differences between the different contract management solutions offered in ServiceNow - ITAM Contract Management, (Deprecated) Legal Simple Contracts, and Contract Management Pro (CM Pro)
This resource helps you review the strengths of each application and guide you in selecting the most suitable option for your organization’s contract management needs.
- Contract Management Pro: Management of contract creation, execution, storage, and reporting
- (Deprecated) LSD Legal Simple Contracts: Creation of standard language contracts
- ITAM Contract Management: Software and hardware asset management
| Features | ITAM Contract Management | LSD Legal Simple Contracts (Deprecated) |
Contract Management Pro | |
|---|---|---|---|---|
| Contract Request | Self-serve with configurable Intake | - | ||
| Third party contracts | - | |||
| Third party contracts with multiple documents | - | - | ||
| NOW Integrations (Legal, Procurement, Sales) | - | - | ||
| Contract Authoring | PDF, HTML Templates | - | - | |
| MS Word Templates | - | |||
| MS Word Add-in | - | - | ||
| Clause Library for Contract Generation | - | - | ||
| Versions | - | |||
| Versions with multiple documents | - | - | ||
| External storage (OneDrive and GoogleDrive) | - | |||
| Create contract record | - | |||
| - | - | |||
| Contract Workspace | - | - | ||
| Clause Library for Negotiation | - | - | ||
| Amendment workflow | - | - | ||
| Signatures | Wet Signature | - | ||
| Electronic signature (AdobeSign, DocuSign integration) | ||||
| Review and Approvals | Ad-hoc approvals | |||
| Internal reviews | ||||
| Repository |
Document storage in ServiceNow |
|||
|
OneDrive, Google Drive storage integration |
- | |||
|
Contract Relationships (parent/child) |
- | |||
|
Contract Metadata |
||||
| - | - | |||
| Obligation Management |
Expiry / Renewal notifications |
|||
|
|
- | - | ||
| Analytics |
Dashboard for Volume & Work distribution |
- | ||
|
Dashboard for asset contract renewals |
- |
Migrating from Legal Simple Contracts to Contract Management Pro
- For new customers, it is now hidden and no longer available.
- For existing customers, it will continue to function and remain supported.
For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.
You can migrate your data from Legal Simple Contracts to Contract Management Pro to start using the additional features available.
Contract Management Pro for Legal Service Delivery is a licensed application that must be installed separately.