Configuring Q&A Genius Results in Now Assist for Legal Service Delivery (LSD)
By using Q&A Genius Results in the Now Assist for Legal Service Delivery (LSD) application, you can quickly find the most optimal information in Employee Center, Legal Counsel Center, and global search.
Q&A Genius Results overview
The Q&A Genius Results capability enables request fulfillers and legal users to generate concise, actionable answers from knowledge article results in Legal Counsel Center, Employee Center, and global search.
Q&A Genius Results configuration
For Legal Counsel Center, the Q&A Genius Results feature is activated by default when you install and activate AI Search and the Now Assist for Legal Service Delivery (LSD) application.
For global search and Employee Center, you must enable Q&A Genius Results manually. For more information, see Enabling Now Assist Q&A Genius Results and Enable Now Assist genius results.
For more information on the other supported search engines, see Search in Legal Service Delivery.