Install External Legal Service Center

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • You can activate the External Legal Service Center plugin (sn_lg_ext_portal) if you have the admin role. The application installs related ServiceNow® Store applications and plugins if they are not already installed.

    Vorbereitungen

    External Legal Service Center requires a separate subscription from the rest of the ServiceNow AI Platform.

    To purchase a subscription, contact your ServiceNow account manager. When you purchase a subscription, certain plugins are activated automatically. If a paid plugin isn't activated automatically, you can manually activate it from the All Applications list in your instance.

    Hinweis:

    Before purchasing a subscription, you can evaluate the feature on a non-production instance without charge by requesting it from the Now Support Service Catalog.

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    Required plugins and roles are installed with External Legal Service Center.

    For more information, see External Legal Service Center reference.

    Prozedur

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the External Legal Service Center plugin (sn_lg_ext_portal) using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Hinweis:
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.