Download and modify the manifest file for Employee Center for GCC-H or DoD

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Download and modify the package file to provide the information that is required to make Employee Center available in your organization.

    Vorbereitungen

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    To download, edit, and upload the manifest file, refer to this Knowledge Base article.

    Prozedur

    1. Download the Employee_Center_Integration_With_Teams_For GCCH.zip file from this Knowledge Base article and extract its contents.
      The manifest zip file that you downloaded from the Knowledge Base article includes the following files:
      • Color.png
      • Manifest.json
      • Outline.png
    2. Open the manifest.json file and replace INSERT_CLIENT_ID with your Application (Client) ID next to id under version, id under webApplicationInfo, and botId under composeExtensions.
    3. Replace INSERT_COMPLETE_INSTANE_URL with your URL next to contentUrl and INSERT_COMPLETE_INSTANE_URL next to websiteUrl under staticTabs.
    4. Wahlweise: Customize the values of packageName, short name, full name, and accent color in the manifest file to re-brand your self-configured bot.
      If you would like to change the bot icon and outline icon, you can replace the color.png and outline.png files with your desired images.
      Hinweis:
      Ensure that you have not changed the names for these files while uploading.

      For more information about image requirements, see Microsoft documentation.

    5. Wahlweise: Add additional domains in the manifest file to preview content using the task module for content outside of the default ServiceNow domain, you can add additional domains in the manifest file.
      Hinweis:
      By default, the manifest file already contains the ServiceNow domain under validDomains. It also includes a true attribute next to "supportsFiles", which adds the file attachment icon in your Virtual Agent conversation. If you do not want to include additional domains for the content preview feature, you can skip this step.
    6. Save the updated files and compress the three files (manifest.json, color.png, and outline.png) into a new zip file.
      Select all three files and click Compress instead of compressing the folder itself.