Configure notification templates to send email

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Configure notification templates that agents can use to compose and send emails during a critical event.

    Vorbereitungen

    Role required: email_client_admin

    Prozedur

    1. Navigate to All > Email Client > Email Client Templates.
    2. Select New to add an email template or edit an existing email template.
    3. Fill the form and draft the content for the template. For more information on email templates, see Email templates.
    4. Select Submit.