Learn more about the heavy-load and high-traffic scenarios and ways to optimize the user experience and portal performance.

Employees see slow or unresponsive pages with clear message on the home page and widgets. With the lite mode, you can provide a portal experience that improves the usability with clear messaging.​ For more information, see Create and edit a page using the Service Portal Designer. The key benefits are:

• Enhance the user experience with clear communication.
• Reduce visual complexity and resource usage for faster performance. T
• Help you navigate to your tasks, requests, favorites, and search effectively.