Enable favorites option for Workplace Service Portal

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Enable employees to set a workplace location as their favorite while using the Workplace Service Portal. Integrate with Employee Service Center to configure the favorites option.

    Vorbereitungen

    To enable the favorites option for Workplace Service Portal, verify that you have the latest versions of the following applications and plugins installed:
    • Employee Center Core (sn_ex_sp)
    • Employee Experience Taxonomy plugin (sn_ect)
    • Employee Experience Foundation (sn_ex_emp_fd)

    Role required: esc_admin or sn_wsd_core.admin

    Warum und wann dieser Vorgang ausgeführt wird

    Configure the favorites option so that employees can set any workplace location as their favorite. The employees can view their favorite locations anytime by selecting the Favorites tab on the Employee Center home page. The locations that they set as their favorite are given as the first priority when they search for available locations to make a reservation.

    Prozedur

    1. Navigate to All > Favorites > Favorite Content Configuration.
    2. Verify that the following Content types are listed in the favorite Content Configuration form:
      • Desks (sn_wsd_core_space)
      • Rooms (sn_wsd_core_rooms)
    3. Navigate to All > Service Portal > Portals.
    4. In the Service portals list, perform the following actions:
      1. Go to Workplace Services.
      2. In the Enable favorites column, set the option to true.

    Ergebnisse

    The favorites option is enabled for employees to set any workplace location as their favorite.