Ask Now Assist to generate summary of contract documents in a contract request

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Generate summaries, frequently asked questions (FAQs), or ask questions to retrieve specific information from contract documents in Contract Management Pro.

    Vorbereitungen

    Warum und wann dieser Vorgang ausgeführt wird

    Use the Smart Documents capability in Now Assist for ServiceNow AI Platform to generate a summary and FAQs from contract documents, and ask questions in the Now Assist panel to retrieve specific information from contract documents.

    Prozedur

    1. Open a contract request from the workspace that you are using.
      Tabelle : 1. Steps for opening a contract request from your workspace
      Method Steps
      Contract Workspace
      • Navigate to All > Contract Workspace.
      • Select the list icon .
      • Select Contract requests > All.
      • Select a contract request.
      Workspace used by your application
      • Navigate to your workspace.
      • Open the list that displays the contract requests.
      • Select a contract request.
    2. In the Contract documents tab, select Preview document.
      Abbildung : 1. Preview contract document
      Preview document in a contract request.
    3. In the Preview document window, select the contract type, and then select Preview.
      The contract document opens in a document viewer.
    4. Select Ask Now Assist.
      Abbildung : 2. Ask Now Assist
      Summarize button in the document viewer used to generate summary of a contract.
      The Now Assist panel opens where you can select the option to summarize the contract, generate FAQs from the document, or ask questions to gain specific insights on the document.
      Abbildung : 3. Contract summary options in the Now Assist panel
      Now Assist panel displaying options to summarize the document, generate FAQs, and ask questions.

      For more information on using Now Assist for generating summaries, see Generate a document summary by using Now Assist in Document Management and Generate summary and ask questions using Now Assist in Document Management.

      You can also summarize supporting documents and signed contracts using Ask Now Assist in the document viewer.