Event type extension points in Workforce Optimization for HR

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Use extension points to call scripts for event categories such as meeting, time off, or work time.

    To see a list of extension points that you can use for Workforce Optimization for HR, navigate to System Extension Points > Scripted Extension Points. In the Extension Points list, open the sn_shift_planning.EventManagerextension point.

    Use scripted extension points to integrate customizations without altering the core components in the application code. When customizing a base application, you implement the scripted extension points by creating the custom script includes and registering them against the scripted extension points.

    Tabelle : 1. Extension points for event types
    Extension points Description
    sn_shift_planning.EventManager Implement this extension point to customize the logic for the event categories that you create.
    You can use extension points to create events such as meeting, training, and time-off requests. For example extension point implementations, see the following extension instances in the Implementations related list:
    Tabelle : 2. Extension instances
    Category Extension Script
    Meeting AgentScheduleMeetingEventManager
    Break AgentScheduleBreakEventManager
    Training AgentScheduleTrainingEventManager
    Time off AgentScheduleTimeOffEventManager
    Work AgentScheduleWorkEventManager
    On call AgentScheduleOnCallEventManager
    On Call Time Off AgentScheduleOnCallTimeOffEventManager
    Actual Work AgentScheduleActualWorkEventManager