Learn more about the heavy-load and high-traffic scenarios and ways to optimize the user experience and portal performance.

The Service Portal Designer Defer widget loading option helps configure the widgets load in a skeleton view. For more information, see Create and edit a page using the Service Portal Designer. The key benefits are:

• Improve performance and reduce initial load times.
• Enhance the user experience with skeleton loaders.
• Create a faster loading experience by enhancing user satisfaction.
• By matching skeleton loaders to the final widget appearance, the loading process becomes visually coherent, improving the overall usability of the page.
• Improve performance across browsers and devices.